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9CEPREDENCLA REPUBLIC OF EsroNlA DEESPANA MINISTERPO DtGrT..Iz.N MINISTRY OF ECONOMIC AFFAIRS S 2 DEASLJNTOS ECONOMICOS YTRANSFORMACION DIGITAL JOINT DECLARATION OF INTENT TO COOPERATE AND EXCHANGE BEST PRACTICES IN THE AREA OF DIGITAL GOVERNMENT BETWEEN THE REPUBLIC OF ESTONIA AND THE KINGDOM OF SPAIN The importance of deploying a truly digital government lies in ensuring that the delivery of public services can also be carried out online to the same standards. Deploying a digital government in a human-centric digital transformation requires that such digital public services are developed with the needs of users and preference of users in mind. In many cases, the relations of citizens and businesses with the government are transactional, fragmented and impersonalised. For citizens, this may mean hindering access to policies, assistance and services for vulnerable population, while for businesses can also become costly, in particular for SMEs and microSMEs. The Kingdom of Spain and the Republic of Estonia, both ranking in the TOP 10 in the general Digital Economy and Society Index of the European Union and in TOP 5 in the indicator related to Digital Public Services, are committed to ensure that their digital government policies deploy higher quality, more inclusive, efficient and personalised digital public services. In accordance with the Spanish legal framework applicable to Treaties and other International Agreements (25/2014), the Republic of Estonia, European leader on the unified and centralised approach to digital public services, and the Kingdom of Spain, European leader in ensuring interoperability of the wide ranging offer of digital public services between local, regional and the national administration, will pursue opportunities for collaborating on the exchange of good practices and experiences on the following areas: • Innovation in digital government through initiatives such as GovTech Labs. • Mobile government strategy for the provision of digital services and for the development of mobile applications. • Strategy for the provision of digital public services for citizens, in an unified and omnical manner, despite its final provision from different administrations. • Administrative simplification strategy and proactive procedures executed in an automated manner to improve the efficiency and effectiveness of administrations.  VICEPRESIDENCIA ih REPUBLIC OF EsTONIA t — a GOBIERNO DE ESPANA PRIHERA DEL GOBIERNO MINETERIO DEASUNTOS ECONOMICOS Y TRANSFOR&tRcION DGITAL flCSETAIA 0€ ESTACO 0€ t40cTtIzAON (TWGEtdCIA€fl*ClAL MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS • Interoperability and interconnection of systems and data between the different public administrations at regional, national and European level. • Cybersecurity protection for public services, as well as, in other cybersecurity measures, capabilities, services and solutions for public administrations. The collaboration will always be in line with European guidelines, help advance European objectives as well as respect the ftiture regulations that are being negotiated in the Council. Furthermore, both countries commit to present results to all relevant stakeholders, if needed, and wish to keep this collaboration open to other Member states willing to progress on improving digital government. / / ‘7 /7 / /7 /%1 // KnstjanJärvan Carme Artigas / Minister for Entrepreneurship and Information Secretary Øf State for Digitalisation and Al Technology Ministry for Economy and Digitalisation Government of the Republic of Estonia Government of the Kingdom of Spain /10, 10 otOkt