Majandus- ja Kommunikatsiooniministeerium · 27. oktoober 2022
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- 27. oktoober 2022
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- 24.1-6/2022
- Vastutaja
- Kati Kikas (Majandus- ja Kommunikatsiooniministeerium, Kantsleri valdkond, Ettevõtlus- ja tarbimiskeskkonna valdkond, Ettevõtlus- ja tarbimiskeskkonna osakond)
- Lahendamise tähtaeg
- 26. november 2022
Sisu (failidest)
& r4
H. E. Mr. Kristjan Järvan
Minister of Entrepreneurship and Information Technology
Republic of Estonia
Talli n n
Tallinn, October 20th, 2022
Your Excellency, t (
1 have the honour to enclose herewith the copy of the letter that the Minister of
lndustry, Trade and Tourism, of Spain, H. E. Ms. Reyes Maroto Illera, has
asked me to convey to you.
remain faithfully yours,
PyrI
Guillermo Corral van Damme
Ambassador of Spain
L\-- 1td ‘k
/4V’
—1 MAJANDUSJA
1 KOUNP(ATSOON».4N,S.TERIUM
(‘i• frt1 2F 1G. 2022
Juan Ignacie Diaz Bidart
MINISTERIO
1 DE INDUSTRIA,COMERCIO DIRECTOR DEL GABNETE
YTURISMO DE LA MIN ISTRA
Sr. D. Guillermo Corrai Van Damme
Embajador de Espaia en Estonia
Liivalala 13 — 6 pianta. 10116 TalIIn
Madrid, 19 de Octubre de 2022
Estimado Sr. Corrai:
Adjunto le envro la carta que la Ministra de Industria, Comercio y Turismo, D?a. Reyes
Maroto Illera remite a D. Andres Sutt, Ministro de Emprendimiento y TecnoIogas de la
lnformaciön de la RepibIica de Estonia, con ei ruego de que se la haga liegar.
Agradezco su amable atenciön, reciba un cordial saludo,
PASEO DE LA. CASTELLANA 160
28071 MADRID
TEL.:91 3494714
FAX.:9I 3494451
MINISTERIO REVES MAROTO ILLERA
DE INDUSTRIA, COMERC1O MINISTRA
Y TURISMO
Mr. Andres Sutt
Minister of Entrepreneurship and Inforrnation Technology
Tallin (Estonia)
Madrid, October l8th 2022
Dear Minister Andres Sutt,
1 am referring to your letter of July 14 reporting of the unfortunate effects for Estonian
Tourists resorting from the insolvency of the operator Giobal Travel Management.
1 deeply regret the situation created by this insolvency and its consequences for the
travelers of your country. As you mention, we also appreciate very much the excellent
relations between our tourist Administrations, as weII as the growing number of
Estonian tourists who decide to visit Spain.
Fo!lowing the concerns you raised in the above-mentioned letter, we have contacted
the insurer of Giobal Travel Management- Markel Insurance SE and have been
informed that they will start in the coming days to refund the claimants in accordance
with the terms and amounts resorting from the existing insurance of 100.000 euros.
Fhe representatives of the insurer have also mentioned that the number of travellers
affected is the cause of the time elapsed during the processing of the claims. They
also mentioned that the total amount claimed exceeds the insurance coverage and
that compensation is to be apportioned among the claimants.
Finally, they have indicated that the claimants wiII be contacted by e-mail by the legal
services of Markel lnsurance SE in order to be informed of the compensation granted
and subsequently receive the refunds.
hope this information responds to the issues you had raised in your letter. 1 also
apologize for the time elapsed since you sent it; it is the case that we have only today
received the information from the insurer.
Finally, 1 trust that the Estonian travelers wiII continue to find in the Canary lslands
and in any other destination in Spain a welcoming and pleasurable environment for
their holidays.
1 Iook forward to meeting you in person in any future occasion.
Please receive my sincere regards,