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Majandus- ja Kommunikatsiooniministeerium · 27. oktoober 2022
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24.1-6/2022/6620-1
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27. oktoober 2022
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Hispaania Suursaatkond Eestis
Saabumis/saatmisviis
tavapost
Funktsioon
24.1 EL ja rahvusvahelise koostöö korraldamine
Sari
24.1-6/S Rahvusvahelise koostöö korraldamisega seotud kirjavahetus (Arhiiviväärtuslik)
Toimik
24.1-6/2022
Vastutaja
Kati Kikas (Majandus- ja Kommunikatsiooniministeerium, Kantsleri valdkond, Ettevõtlus- ja tarbimiskeskkonna valdkond, Ettevõtlus- ja tarbimiskeskkonna osakond)
Lahendamise tähtaeg
26. november 2022

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  • 📎24.1-6-2022-6620-1 27.10.2022 Kiri.pdf117 KB

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& r4 H. E. Mr. Kristjan Järvan Minister of Entrepreneurship and Information Technology Republic of Estonia Talli n n Tallinn, October 20th, 2022 Your Excellency, t ( 1 have the honour to enclose herewith the copy of the letter that the Minister of lndustry, Trade and Tourism, of Spain, H. E. Ms. Reyes Maroto Illera, has asked me to convey to you. remain faithfully yours, PyrI Guillermo Corral van Damme Ambassador of Spain L\-- 1td ‘k /4V’ —1 MAJANDUSJA 1 KOUNP(ATSOON».4N,S.TERIUM (‘i• frt1 2F 1G. 2022 Juan Ignacie Diaz Bidart MINISTERIO 1 DE INDUSTRIA,COMERCIO DIRECTOR DEL GABNETE YTURISMO DE LA MIN ISTRA Sr. D. Guillermo Corrai Van Damme Embajador de Espaia en Estonia Liivalala 13 — 6 pianta. 10116 TalIIn Madrid, 19 de Octubre de 2022 Estimado Sr. Corrai: Adjunto le envro la carta que la Ministra de Industria, Comercio y Turismo, D?a. Reyes Maroto Illera remite a D. Andres Sutt, Ministro de Emprendimiento y TecnoIogas de la lnformaciön de la RepibIica de Estonia, con ei ruego de que se la haga liegar. Agradezco su amable atenciön, reciba un cordial saludo, PASEO DE LA. CASTELLANA 160 28071 MADRID TEL.:91 3494714 FAX.:9I 3494451 MINISTERIO REVES MAROTO ILLERA DE INDUSTRIA, COMERC1O MINISTRA Y TURISMO Mr. Andres Sutt Minister of Entrepreneurship and Inforrnation Technology Tallin (Estonia) Madrid, October l8th 2022 Dear Minister Andres Sutt, 1 am referring to your letter of July 14 reporting of the unfortunate effects for Estonian Tourists resorting from the insolvency of the operator Giobal Travel Management. 1 deeply regret the situation created by this insolvency and its consequences for the travelers of your country. As you mention, we also appreciate very much the excellent relations between our tourist Administrations, as weII as the growing number of Estonian tourists who decide to visit Spain. Fo!lowing the concerns you raised in the above-mentioned letter, we have contacted the insurer of Giobal Travel Management- Markel Insurance SE and have been informed that they will start in the coming days to refund the claimants in accordance with the terms and amounts resorting from the existing insurance of 100.000 euros. Fhe representatives of the insurer have also mentioned that the number of travellers affected is the cause of the time elapsed during the processing of the claims. They also mentioned that the total amount claimed exceeds the insurance coverage and that compensation is to be apportioned among the claimants. Finally, they have indicated that the claimants wiII be contacted by e-mail by the legal services of Markel lnsurance SE in order to be informed of the compensation granted and subsequently receive the refunds. hope this information responds to the issues you had raised in your letter. 1 also apologize for the time elapsed since you sent it; it is the case that we have only today received the information from the insurer. Finally, 1 trust that the Estonian travelers wiII continue to find in the Canary lslands and in any other destination in Spain a welcoming and pleasurable environment for their holidays. 1 Iook forward to meeting you in person in any future occasion. Please receive my sincere regards,
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