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D UNIVERSAL POSTAL UPU International Bureau To: Weltpoststrasse 4 3015 BERNE — Supervisory ministries SWITZERLAND — Regulators T+41 313503111 F +41 31 3503110 — Designated operators wupu.int — Wider sector stakeholders Contact: Mr Saleh Khan T +41 31 35035 35 Berne, 29 July 2022 [email protected] Reference: 3519(DPRM.KCTT.1S)1 069 Subject: Consultation on opening up the UPU to wider postal sector players Dear Sir/Madam, The Universal Postal Union is an intergovernmentai organization and specialized agency of the United Nations system with 192 member countries. The UPU is mandated “to stimulate the Iasting deveiopment of efficient and accessible universal postal services of quality in order to facilitate communication between the inhabitants of the worid”. The UPU is the fundamental organization for the Post, intergovernmentai in nature, with the concept of wider sector invoivement embedded in its mission and strategy. As recognized by the Abidjan Congress (resolu tion C 11/2021), the access ofwider postal sector players to UPU products and services wiii heip advance the organization’s mission as laid out in the UPU Constitution. This work has been taken forward by the Council of Administration, which has created a dedicated task force to iook more ciosely into this matter. This consuitation reflects the current thinking and broad direction of travel of the task force, and aims to seek your views on some rather compIex topics. As a key stakehoider in this fast-changing environment, your views are invaiuabie in advancing this work. Your responses wiIl heip advance the UPU mission in the areas of cooperation and interaction among stakeholders, as weil as in ensuring the satisfaction of citizens’ changing needs. 1 hope that you wiIi be able to participate in this important step in the consuitation process. / Piease return the compieted questionnaire to TF.OpeningUp©upu.int no later than Friday, 26 August 2022. You wiii find an eiectronic version of the survey, in ali officiai UPU languages, on the UPU website at www.upu.intlWPSPsurvey22. We also encourage you to share this 1mk with wider postal sector piayers in your country, as there is a specific questionnaire for that stakehoider group as weii. Yours faithfuliy, Metoki MAJANDIJS- JA KOMMUNnTsINMsERIuM Director General 08. 0 . 2022 7 . «-1  D UNIVERSAL Supervisory ministries 0.. POSTAL D UNION Stakehoider consultation on opening up the UPU to wider postal sector players The Universal Postal Union san intergovernmentai organization and specialized agency of the United Nations system with 192 member countries, mandated ‘to stimulate the Iasting development of efficient and accessibie universal postal services of quality in order to facilitate communication between the inhabitants of the worid”. The UPU is the fundamental organization for the Post, intergovernmental in nature, with the concept of wider sector involvement embedded in its mission and strategy. As recognized by the Abidjan Congress (resolu tion C 11/2021) access of wider postal sector players to UPU products and services will help advance the UPU mission as laid out in the UPU Constitution. In particular, it will help advance the UPU mission in the areas of cooperation and interaction among stake holders, as well as in ensuring the satisfaction of citizens’ changing needs. This work has been taken forward by the Council ofAdministration, which has created a dedicated task force to iook more closely into this matter. As a key stakehoider in this fast-changing environment, your views are invaluable in advancing this work. The questionnaire beiow aims to gather further details about the state of postal markets in your country and to examine potential ways and conditions for opening up the UPU to the wider postal sector. Survey instructions This survey is confidential. Individual responses wili not be shared with stakeholders. We wili present aggregate responses to reievant UPU bodies with the aim offacilitating decision making. For the purposes of this questionnaire, the foilowing definitions wili be used: — The term wider postal sector players (WPSPs) refers to any stakehoider that can be considered as being part of the wider postal sector. This inciudes, but 5 not limited to, postal operators other than the operator(s) designated by a UPU member country, e-retailers, courier companies, logistics service pro viders, financial service providers, airlines, railways and other transport companies, customs organiza tions, manufacturers of postal and postal industry-related solutions, customer associations, unions or postal services worker associations. — The term designated operator (00) refers to operator(s) designated by a national government and/or regulatory authority to fuifil a certain number of obligations related to the provision of postal services. in most countries, the DO is the historic postal operator, usually known as the “Post” or “post office”. Please answer ali the questions as accurately as possibie and return to TF.OpeningUp©upu.int by Friday, 26 August 2022. Contact information Fuli name and title of contact person DMr Ms Name of organzation E-maiI address and telephone number of contact person Country Pro  2 Section 1: Postal market context Does your country have a national poiicy for the postal sector? Li Yes Li No J No, but one is currently being deveioped J Other (piease specify beiow): 2 From a government poiicy perspective, which of the foiiowing areas are considered as postal services in your country? Piease seiect ali that appiy: Physicai ietter and document delivery services IJ DeUvery services for items contaning goods (smaii packets and parcels up to 20 kg) Li Express letter and document delivery services LJ Express goods (up to 20 kg) delivery services LJ Letter boxliocker pick-up/drop-off or other postal services (inciuding eiectronic services) LJ Postai payment services LJ Governmentlcitizen services (e.g. officiai documents) Money orders or teiegraphic services Other financial services (e.g. insurance) LJ Other (piease specify beiow): 3 Which entity regulates the postal sector in your country? Piease select ali that appiy: Ii A government entity (ministry or department) responsible for the Post LJ An independent reguiatory authority IJ The designated operator(s) D The postal sector is not reguiated LJ Other (please specify below): 4 if you answered Yes to question 1, do WPSPs have the ability to shape your national postal poiicy? LJ Yes No LJ Other (piease specify beiow);  3 5 if you answered Yes to question 4, how do WPSPs shape your nationai postal policy? Piease select ali that appiy: LJ As part of the formal policy and law-making process J Through inputs via targeted informal consuitations I Through pubiic consuitations IJ Other (piease specify below): 6 if you answered Yes to question 1, do WPSPs have decision-making rights reiated to your national postal policy? Yes No Other (please specify below): 7 Which of the foilowing players are coliaborating with the DO(s), or providing services, in the postal sector in your country? Please seiect ali that appiy: LJ Designated operator(s) (whether private or public postal operators) LJ Postal operators (other than the DO(s)) E-retailers D Courier companies LJ Logistics service providers LJ Financiai service providers LJ Airiines L1 Raiiways ii Other transport company (piease specify below): L:J Manufacturers of postai or postai industry-reiated soiutions Customer or trade associations L:j Unions or postal worker associations Other (if none of the above, please specify beiow):  4 Section II: Decision-making ability of wider postal sector players at the UPU 8 What benefit(s) do you expect from WPSPs having a greater engagement at the UPU? Please select ali that apply: Fi lncreased coordination between postal sector players in my country and other UPU member countnes lmproved data and network interconnectivity among postal sector piayers in my country and other UPU member countries IJ lncreased postal volumes through the UPU network ii Improvedfseamiess citizen experience LJ No benefits Other (please specify beiow): 9 Do you think WPSPs should have a role Ui the decision-making process at the UPU? Li Yes IJ No lf you answered No, please continue with question 11; if you answered Yes, please answer question 10. 10 To what extent do you think WPSPs shouid be allowed to participate in decision making reiating to the foilowing UPU domain areas’? Key: — Fuli nghts: fuil voting, attendance, speaking and submission rights — Participant: attendance, speaMng and submission rights — Observer attendance and speaking rights — Not allowed: shouid not be involved in this domain area Domain areas1 Fuli rights Participant Observer Not allowed Treaties and international agreements within N/A2 LJ LJ the legal framework provided by the UPU Product development LJ Remuneration systems Ciearing systems iJ UPU standards Li Postal technology piatforms (IFS, IPS, GMS, LJ etc.) Postal customs Postal security This list is non-exhaustive; it inciudes key substantive domains of the UPU. Further domain areas may be examineci by the task force. it is recognized that some domain areas, such as postal customs and postal security, can be subject to other international treaties. However, the questions pertain to those elements that are governed by the UPU Acts. 2 As per Abidjan Congress resolution C 11/2021, the UPU will remain an intergovernmentai organization; as such, fulI rights to create and amend treaties and international agreements will remain pari of the remit of UPU member countries.  5 Domain areas Fuli rights Participant Observer Not allowed Quality of service Dispute resolution LJ Other domain areas for the task force to consider (please elaborate, with rights): Section III: Integrating wider postal sector players into the organizational structure of the UPU Please note that the exercise below intends to help narrow the range of governance options for detailed analysis by the task force. At this point, the task force is seeking guidance on the best governance structure to analyze; it will then define functions, duties, and rights of the bodies constituting that structure. 11 Which ofthese governance structures do you regard as the best way to integrate WPSPs into the UPU? (choose one option) [A] Congress CA POC (member countries) (member countries) cc (WPSPs) Status quo, depicting the current structure of WPSP engagement with the UPU. Cong ress [B] CA POC Enhanced CC (member countries) (member countries) (WPSPs) A new organ, the ‘Enhanced CC”, is created at a peer level with the CA and POC. The decision making rights vested in this new organ will have to be decided and stipulated in the UPU General Regulations.  6 Congress [C] CA New body (member countries) (DOs & WPSPs) A new operational body (yet to be named) is created with the merger of the POC and CC. This new body sits at a peer level with the CA and comprises market players DOs and WPSPs. The — decision-making rights vested in this new body will have to be decided and stipulated in the UPU General Regulations. Congress [DJ CA (member countries) New body (DOs & WPSPs) Under this option, the CA is the highest decision-making body at the UPU between Congresses. A new operational body (yet to be named) is created with the merger of the P00 and CC. Reporting to the CA, it comprises market players DOs and WPSPs. The decision-making rights vested in — this new body will have to be decided and stiputated in the UPU General Regulations. L:I Congress [E] Governing Council (member countries, DOs, WPSPs) A new governing council comprising ali UPU stakeholders is to be created. The decision-making nghts vested each class of member wllI have to be decided and stipulated in the UPU General Regulations. LJ Other (please propose your recommended structure as an attachment) [ F] Abbreviations: Consultative Committee (CC), Council of Administration (CA), designated operators (DOs), Postal Operations Council (P00), wider postal sector players (WPSPs). ‘Member countries” includes ministries and regulators.  7 Section IV: Openness and mechanisms for admitting WPSPs into the Union 12 Which of the following would you consider as WPSPs? Please select ali that appiy: LJ Postal operators (other than DO(s)) tJ E-retaiIers I Courier companies E1 Logistics service provders I Financiai service providers Airlines I Railways i Other transport companies (please specify below): lJ Manufacturers of postal or postai-industry-related solutions Customer associations Unions or postal worker associations Customs organizations Other (please specify beiow): Section V: Key reference documents and additional comments Piease provide any additional information or documents you may wish to share on the topic of the opening up of the UPU to wider postal sector players. Please indicate if this information is confidential. Please add any other comments, suggestions, or concerns you would like to make on the topic of the opening up of the UPU to wider postal sector players. Thank you very much for participating in this survey. Please return the completed questionnaire no later Ihan 26 August 2022 to [email protected].