D UNIVERSAL
O.HPOSTAL
%- D UNION
IJPU International Bureau To: Unon member countries
Weltpoststrasse 4
3015 BERNE
SWITZERLAND For information:
T+41 313503111 — Designated operators
F +41 31 3503110
www.upu.int — Consultative Committee members
— Restricted unions
Contact: Mr Shuangming Han
T +41 31 350 3549
Berne, 16 August 2022
[email protected]
Reference: 3600(DPRMOPPRE.PRA)1082
Subject: Member countries’ policies on extraterritorial offices of exchange
Dear Sir/Madam,
The UPU rules governing extraterritorial offices of exchange (ETOEs) are enshrined in articie 13 of the UPU
Convention, and Congress resolution C 6/2012, which in turn refers to conditions previously laid down in
Congress resolutions C 63/2008 and C 44/2004.
Pursuant to the UPU Convention and relevant Congress resolutions, UPU member countries are invited to
provide the International Bureau (IB) with the iatest information on their national policies on ETOEs and the
registration of international mail processing centres (IMPCs).
The information on national ETOEs policies gathered by the IB is regularly updated and made available on the
U PU website at www. upu. int/en/Members-Centre/Policies-Regulation/Extra-Territorial-Offices-of-Exchange
(ETOEs)
The lB kindly requests that ali member countries provide it, preferably by e-mail, with the latest information
concerning their national policies and legislation on ETOEs by means ot the questionnaire in Annex 1.
Member countries that have completed previous questionnaires, but whose policies on ETOEs have since
changed, are invited to provide their new policy. Member countries whose policies on ETOEs are unchanged
are nevertheless invited to confirm their existing policies.
1 would draw your attention to the fact that member countries are requested to observe the conditions laid
down in the UPU Convention and relevant Congress resolutions, as well as the national policies on ETOEs
defined by other UPU member countries, and in particular the following:
— the agreement of any UPU membercountry must be obtained, in accordancewith ts national legislation,
by any other countries or operators seeking to establish ETOEs within that country;
— items sent from ETOEs are considered commercial items not subject to the UPU Acts, unless the
destination Country has announced a policy agreeing to apply those ACtS to the items it receives from
ETOEs;
— no documentation provided for under the ACtS of the UPU may be used for any pu ery1lating to
items sent from ETOEs to the destination Country, including for purposes
and to other parties, unless the destination Country has agreed to apply the UPU ACtS.
19. 08. 2022
Nr. 14 1
2
Furthermore, the Council of Administration (CA) is mandated to review the current UPU practices on ETOE
policy from both regulatory and operational perspectives in this cycle, and to make recommendations on
amendments to the UPU rues on ETOEs and IMPCs, if needed. In this regard, please note that Annex 1 also
contains questions regarding the future of ETOE policies.
You are asked to send your response, preferably in electronic form, to the CA Committee 2 Secretariat
(
[email protected]) by 16 September 2022 at the Iatest.
Yours faithfully,
Siva Somasundram
Director of Policy, Regulations and Markets
f’ D POSTAL
UNIVERSAL
..
Annex 1 to letter 3600(DPRM.PPRE.PRA)1082
of 16 August 2022
‘$‘ DWNION
Questionnaire on UPU member countries’ policies concerning ETOEs
Member countries are invited to complete the following questionnaire regarding their policies and legislation
on extraterritorial offices of exchange (ETOEs), pursuant to article 13 of the UPU Convention.
This questionnaire should be returned no later than 16 September 2022 to the following contact person at
the International Bureau (preferably by e-mail):
Mr Shuangming Han
Universal Postal Union
3015 BERNE
SWITZERLAND
Tel: +41 31 350 35 49
Fax: +41 31 3503110
E-mail:
[email protected]
Member country
Fuil name (person completing the questionnaire)
IMr Ms
Position/title/organization
Tel.
E-mail
Place/date Signature
2
Questionnaire concerning the national policies of UPU member countries on extraterritorial offices of
exchange
Part 1 — National ETOEs policies in member countries
1. As the member country in which an ETOE might be established for outbound operations:
Question Response
Yes No
1 Does your Country allow the establishment of ETOEs on ts territory? Ii
If you answered no, please move to question 2.
1.1 If you answered yes, please specify the Classes of mail allowed:
— Letter post
— ParCels
- EMS LJ LJ
1.2 f you answered yes to question 1, does your Country allow the operation of
ETOEs on its territory with no conditions? LJ
1.3 If you answered no to question 1.2, please speCify the CondltioflS that your
Country appiles:
1.3.1 UPU doCumentation is allowed for ali outbound ETOE mail Ii
1.3.2 UPU doCumentation may only be used for ETOE items sent to Countries that
have deClared a pohy agreeing to aCCept ETOE items under the UPU ACtS
1.3.3 UPU transport handiing doCumentation and proCedures are ailowed
(examples: CN 22 Customs deClaration, CN 38 delivery bill)
1.3.4 Bilateral agreements are required with destination designated operators in
Countries that have deClared a poliCy to apply the UPU ACtS to items reCeived
Other additional Conditions (please explain):
1.3.5 UPU doCumentation is not ailowed for outbound ETOE mail Li
3
Yes No
II. Treatment of inbound items tendered by ETOEs
2 Does your designated operator accept inbound items tendered by ETOEs?
If you answered no, please move to question 5.
2.1 If you answered yes, please specify the classes of mail aIIowed
— Letter post
— Parcels LJ
- EMS
2.2 If you answered yes to question 2, does your designated operator accept
ETOE items with no conditions? LJ
2.3 If you answered no to question 2.2, please specify the conditions that are
applied:
2.3.1 Items are accepted from ETOEs in accordance with the rates, and terms and
conditions of acceptance for domestic postal products Ii
2.3.2 UPU documentation is allowed Ii Ii
2.3.3 Postal customs clearance procedures are allowed LJ
2.3.4 UPU terminal dues rates apply
2.3.5 Bilateral agreements are required with the ETOE operator of origin
2.3.6 Reciprocity agreements are required with the Country in which an ETOE is
Iocated (that is, your country agrees to accept ETOE items provided that the
Country in which an ETOE is Iocated also accepts ETOE items under the same
conditions)
Other additional conditions (please explain):
Part 2 — Future of ETOEs policies
III. Regulatory issues on ETOEs
3 Which of these statements about the future of ETOEs policy does your country
agree with?
3.1 The current UPU policy on ETOEs should be maintained and each member
Country should be free to determine its own ETOEs policy LJ
3.2 The Current UPU rules should be changed and the UPU should put in place
new rules regarding the definition and operation of ETOEs LJ
If you answered yes to question 3.1, please move to question 5.
4
Yes No
3.3 Does your country agree that the following issues should be reviewed?
3.3.1 Establishment of ETOEs on its territory
3.3.2 Acceptance of inbound items tendered by ETOEs LJ
3.4 If you answered yes to question 3.3.1, does your country agree that the
following conditions for establishment of ETOEs should be redefined?
3.4.1 Use of UPU documentation
3.4.2 Requirement for bilateral agreements with destination designated operators
3.5 If you answered yes to question 3.3.2, does your country agree that the
following conditions for acceptance of inbound items tendered by ETOEs should be
redefined?
3.5.1 The rates, terms and conditions of acceptance of inbound ETOE items
3.5.2 UPU documentation
3.5.3 Postal customs clearance procedures
3.5.4 Application of UPU terminal dues rates Li
3.5.5 Bilateral agreements with the ETOE operator of origin Ii LJ
3.6 Does your country encounter the following issues in relation to ETOEs?
3.6.1 Remailing (as specified in article 12 of the UPU Convention)
3.6.2 Hybrid scenarios (dispatch of items from ETOEs as “cargo” and receipt at
destination DO as postal items’) Ii
Please specify the impacts, if any:
IV. Operational issues with ETOEs
4 Have you ever encountered the following operational problems with respect
to the handling of items received from ETOEs: LJ
4.1 Issues identifying the operator sending the mail LJ
f you answered yes, please specify
4.2 Issues in handling returned mail
If you answered yes, please specify:
5
Yes No
4.3 Issues with return ofverification notes and undeliverable items?
If you answered yes, please specify:
4.4 Issues in relation to remuneration for the delivery of items received?
ff you answered yes, please specify:
4.5 Transport, security and customs clearance
4.5.1 Do you have issues identifying permitted dangerous goods?
If you answered yes, please describe specific dangerous goods and your
response to this issue:
4.5.2 Have you experienced issues with Iithium batteries?
If you answered yes, please describe the issues and your response:
4.5.3 Have you experienced issues with transport and customs clearance?
If you answered yes, please describe the issues and your response:
4.6 If you have other operational issues on ETOEs, please specify:
6
V. Contact
5 Piease provide a governmentai contact for ali questions reiating to ETOE poiicies in your Country:
Organization
Fuli name
Mr IJMs
Posftion/title
Address
Tel.
E-mail
Date Signature