D UNIVERSAL
.. POSTAL
LIPU International Bureau To:
Weltpoststrasse 4
3015 BERNE — Union member countries
SWITZERLAND
— Designated operators of Union
T+41 313503111
membercountries
F +41 31 3503110
www.upu.int For information to:
— Restricted unions
Contact: Mr Philippe Grondein
T+41 31 3503537 Berne, 11 July 2022
phiIippe.grondeinupu.int
Reference: 0426(DPRM.PPRE.R1C)1063
Subject: ECOMPRO parcel delivery rates applicable from 1 January 2023
Dear Sir/Madam,
Under articles 33 and 36 of the Universal Postal Convention and articie 33-203 of the Convention Reguiations,
the rates appiicabie to ECOMPRO parceis referred to in articie 17-206 of the Reguiations are fully seif
declared.
Under these provisions, the conditions for submitting ECOMPRO parcei rates are as foilows:
— The seif-deciared ECOMPRO parcei rates are those rates submitted by the participating designated
operator, with no additionai increases or suppiementary bonus payments to be appfied;
— ECOMPRO parcei rates are freeiy set at the discretion of the designated operator concerned;
— ECOMPRO parcel rates apply only to traffic identifiabie through the SiO barcode using the dedicated
service indicator range (HA—HZ). Items with a service indicator other than HA—HZ are not considered
as ECOM PRO parceis and the self-deciared rates do not appiy to those items.
Ali designated operators (i.e. those that currentiy oifer the ECOMPRO parceis service and those that wish to
start doing so in 2023) are invited to compiete the form in Annex 1 and to return it to the internatonaI Bureau
by 31 August 2022.
However, designated operators that do not wish to change their current ECOMPRO parcel rates for the year
2023 are not required to compiete the form in Annex 1. For those designated operators, their individuai
ECOMPRO parcei rates, as set out in Annex 2, wiii continue to be vaiid in 2023.
1 wish to take this opportunity to urge as many other designated operators as possibie to start offering the
ECOM PRO service by providing an appropriate entry in the Parcel Post Compendium and by agreeing to oifer
the service in accordance with the detaiied ECOMPRO parcei specifications, which can be found in the user
guide (Annex 3).
h’UANDUS- JA
KUNH(ATSR,0NWqNISTEERIUM
‘15. 07. 2022
—
2
If you require further information on any aspect of this circular letter, please send your questions to the Posta
Policy, Regulation and CA Matters Programme, for the attention of Mr Philippe Grondein, Remuneration
Impiementation and Capacity Building Expert (phiIippe.grondeinupu.int), with a copy to Mr Altamir Linhares,
Programme Coordinator (altamir. linhares@upu. int).
Yours faithfully,
Siva Somasundram
Director of Policy, Regulation and Markets
D UNIVERSAL Annex 1 to letterO426(DPRM.PPRE.RIC)1063
.. POSTAL of 11 July 2022
DIuNI0N
UPU ECOMPRO parcel rates
Please return this form (without a covering letter) by 31 August 2022 to:
Mr Philippe Grondein
Remuneration Impiementation and Capacity Building Expert
UPU International Bureau
Weltpoststrasse 4
3015 BERNE
SWITZERLAND
E-mail:
[email protected]
By completing and returning this form to the International Bureau, the undersigned designated operator
submits its ECOMPRO parcel rates from 1 January 2023 for the optional ECOMPRO parcel-post delivery
category, in accordance with articles 17-206 and 33-203 of the Convention Regulations.
Please select only one of the two options below:
IJ Option 1 The undersigned designated operator sets its ECOMPRO parcel rates from 1 January 2023
as follows (in SDR):
LJ Option 2 The undersigned designated operator opts not to provide ECDMPRO parcel rates from
1 Jan uary 2023.
N.B. Designated operators that wish to maintain their ECOMPRO parcel rates as set out in Annex 2 are not
—
required to respond. For those designated operators, their individual ECOMPRO parcel rates in Annex 2 will
continue to be valid in 2023.
Country Designated operator
Fuli name
IMr Ms
Tel. Fax
E-mail
Date Signature
fr&’ D UNIVERSAL Annex 2 to letter 0426(DPRM.PPRE.RIC)1 063
.. POSTAL of 11 July 2022
%Sd’ D UNION
E-commerce parcel delivery rates applicable from 1 January 2022
Complete list of e-commerce parcel delivery rates effective from 1 January 2022 (published in International
Bureau circular 146/2021).
ISO Design ated operator Rate per parcel (SDR) Rate per kg
(SDR)
AU Australia 5.813 1.235
AZ Azerbaijan 5.570 0.840
BB Barbados 3.990 0.390
BY Belarus 6.380 1.360
BE Belgium 6.500 0.500
BZ Belize 7.330 1.040
BJ Benin 4.740 0.560
BT Bhutan 5.000 1.500
BF Burkina Faso 5.070 0.970
CM Cameroon 4.530 0.400
CA Canada 6.634 1.077
CV Cape Verde 4.400 0.520
KY Cayman lslands 4.520 0.910
TD Chad 4.490 0.400
CO Colombia 5.750 1.270
CG Congo (Rep.) 3.320 0.360
CR Costa Rica 5.470 1.050
CI Cöte divoire (Rep.) 4.930 0.650
HR Croatia 4.520 0.300
CZ Czech Rep. Effective inward land rates for air parcels
CD Dem. Rep. of the Congo 4.858 0.755
DJ Djibouti 3.750 2.000
FR France 7.000 0.400
GE Georgia 6.750 1.220
GH Ghana 7.170 0.840
GR Greece 5.110 0.740
GN Guinea 5.980 1.000
IL Israel 6.220 0.570
JO Jordan 4.110 0.410
LV Latvia 4.220 0.750
LT Lithuania 6.770 0.510
MV Maidives 4.640 0.460
ML Mali 5.020 0.740
MT Maita 5.980 0.850
MD Moidova 3.500 0.500
2
ISO Designated operator Rate per parcel (SDR) Rate per kg
(SDR)
MZ Mozambique 6.230 0.490
NL Netherlands 6.920 0.540
NZ NewZealand 6.290 1.150
NE Niger 3.380 0.630
PK Pakistan 4.250 0.540
PA Panama (Rep.) 3.050 0.410
PL Poland 6.574 0.810
RU Russian Federation 6.870 0.890
RW Rwanda 4.540 0.540
SN Senegal 4.400 0.430
RS Serbia 4.000 0.500
SL Sierra Leone 3.490 0.390
SK Siovakia 4.670 0.380
SI Siovenia
— ECOMPRO parcels with ITMATT 4.200 0.410
transmission (rates are contingent
upon provision of ITMATT data)
— ECOMPRO parcels without ITMATT Effective inward and rates for air parcels
transmission
ZA South Africa 5.420 0.780
LK Sri Lanka 3.930 0.390
LY State of Libya 5.000 0.500
CH Switzerland 6.070 0.510
TZ Tanzania (United Rep.) Effective inward and rates for air parcels
TL Timor-Leste (Dem. Rep.) 2.850 0.280
TG Togo 4.120 0.360
TN Tunisia 5.320 1.130
UG Uganda 4.550 0.460
AE United Arab Emirates 4.000 0.250
VN Viet Nam 4.070 0.800
ZW Zimbabwe 5.950 0.930
Annex 3 to etter 0426(DPRM.PPRE.RIC)1063
f’ D UNIVERSAL
Q.POSTAL ofllJuIy2O22
D:uriio
User guide for the ECOM PRO parcel
Background
As the ECOMPRO parcel is an optionai parcel-post delivery category, participating designated operators may
agree between themselves to convey ECOMPRO parcei-post items generated by e-commerce.
The ECOMPRO parcei is a solution for the cross-border market targeting e-tailers based on the foliowing
principies:
— Simpiicity for both the e-tailer and the consumer;
— Value for money, low costs for the e-taiier and the designated operator;
— Speedy impiementation;
— Easy to implement using the UPU network, with iimited requirement for additionai investment;
— A sustainable solution for ali customers and for sending and receiving designated operators.
Basic principles
The ECOMPRO parcel shali be subject to the specifications for this category, as described in articies 17-206
and 33-203 of the Convention Reguiations. Any aspects not expressiy covered by the specifications in
articles 17-206 and 33-203 shaii be subject to the appropriate provisions of the Regulations.
UPU conditions governing the ECOMPRO parcel
General rules ofparticipation
Participation
A designated operator (DO) may eiect to provide the ECOMPRO parcel service. A DO wishing to offer the
ECOMPRO parcei service shaii give the International Bureau notice of its intention to do so by providing an
appropriate entry in the Parcel Post Compendium and the details of the office of exchange or the airport of
destination that wili accept such parcels.
Reciprocity principle
As the ECOMPRO parcei service is an optional service, DOs “may agree between themseives” to convey
ECOMPRO parcels in accordance with the deiivery specifications outned in the Regulations. There is no
obiigation on any Dl to automaticaiiy exchange this service with other DOs uniess it expressiy agrees to do
so (for example, if Brazil and Canada agree to exchange this deiivery category, and Argentina and Canada
agree to do the same, this does NOT mean that Brazii and Argentina are automatically bound to carry out
ECOMPRO exchanges with each other).
Obligation to provide scanning data to the UPU
Each DO that elects to oifer the ECOMPRO service shali provide the UPU with ali the mandatory scanning
data it coliects for these services in a timeiy manner, as specified in article 17-216 and in this user guide. As
DOs currently entrust the transmission of their scanning data to various organizations, it is mandatory to make
this data available to the UPU, as stated in Congress resolutions C 48/2004 and C 48/2008.
2
Detalis of the service
‘
e c j-•.-,
.
N • ‘
‘ ‘
.
Qc. C’) UJO 1ij -- Uj Q C.’)
0—30 No Manda- EDB, EMA, EMB Manda- Manda- Manda- No more No No
kg tory EME, EMC, EMD, tory tory tory than
EDC EMF, EMD+5
EDH/EMH/
(exclud
EMI EMJ
ng time in
EMK
Customs)
PREDES
RESDES
Element Remark
Weight items from 0 to 30 kg, uniess the DOs national legisiation restricts the maximum
weight to 20 kg (article 17-206.2.1).
item ID Each ECOMPRO parcei shaii be identified by a unique item barcode identifier
conforming to UPU SiO, with a specifc service indicator range (HA—HZ). This
service indicator comprises the first two characters of the SiO identifier. Parcei
items having a service indicator other than HA—HZ shaii not be considered as
ECOMPRO parcels.
Dispatching The defined mail subciass code to be used is “CC”. Dispatches of other mail
subclasses shaii not be considered as ECOMPRO parcels.
Exchange of eiectronic in support of several elements mentioned below, DOs shall generate the foliow
information ing EDI messages to partner DOs for ECOMPRO parceis:
For mail sent:
— M4OEMSEVTV3.0;
— M41 PREDESV2.1;
- M33 ITMATT Vi.
For mail received:
— M40 EMSEVTV3.0;
— M13RESDESV1.1.
The exchange of EMSEVT V3, PREDES V2.1, ITMATT Vi and RESDES V1.1
shall be in accordance with articie 17-2 16.
From 1 January 2021, in accordance with articie 08-002, designated operators
shall equaliy ensure that the SiO item identifiers of ali items containing goods
are included in the PREDES electronic message (UPU ED1 Messaging Standard
M41) sent to the designated operator of destination.
Customs The use of the CN 23 is mandatory. Customs events: exchange of customs
events EMEIEDB and EDC is mandatory. The exchange of 1TMATT messages
between origin and destination is mandatory. The exchange of CUSITM and
CUSRSP messages, or a mutually agreed method, between DOs and their cus
toms authorities is recommended.
Track and trace DOs shaii provide track-and-trace information at item ievel in accordance with
the provisions of article 17-216 and shali observe the indicative performance
targets detailed in articles 17-216, 17-217 and 17-218.
3
Element Remark
Proof of delivery According to article 17-205, signature on delivery is not required for ECOMPRO
parcels. The Dl ot destination shall provide electronic evidence of delivery by
scanning and transmitting the relevant tracking event and associated data ele
ment.
Delivery standards DOs shall endeavour to reach the “no more than EMD+5” delivery target as
measured by the ratio EMD over EDH/EMH/EMI, exciuding time in Customs.
Customer inquiries The use of the UPU common lnternet-Based lnquiry System (IBIS) to handle ali
inquiries is mandatory. Customer inquiries shall be handled in accordance with
the procedures outiined in article 21-003.
Liabiiity No application of liability between DOs (article 22-001).
Remuneration Rates applicable to ECOMPRO parcels are self-declared, are excluded from the
authority of the POC to fix rates and charges (Convention article 36), and are
not subject to inward and rates calculated by combining the base rate per parcel
and base rate per kilogramme, from 2018 (Convention articie 33). The rates for
ECOMPRO parceis shall be notified to the International Bureau no later than
31 August for rates entering into force on 1 January of the following year (arti
cle 33-203).
Delivery options Home deiivery is recommended. Aiternative customer-friendly delivery options,
such as pack stations, parcei boxes and convenience stores, could be used at
the customer’s request and based on bilateral agreement between the partici
pating DOs.
Quality of service perfor- Performance reports for ECOMPRO are currently generated using the same
mance reports metrics and rules of calculation used by the parcel performance reports that are
sent monthly. The only differences for ECOMPRO reports are that they are
based on items sent in dispatches under the subciass code CC and bearing the
SiO item identifier with the code range HA—HZ. These reports wiIl be enhanced
based upon further analysis of the specific ECOMPRO parcel mandatory service
details listed above: SiO barcodes, IBIS, EMSEVT V3 and ITMATT transmis
sion.
Forms Same list of forms as for parcel post.
Accounting If ECOMPRO parcels are exchanged in dispatches of subclass CC, a CP 94
statement Iimited to CC dispatches is used for accounting. Amounts from
ECOM PRO and other parcels can then be gathered in the CP 75 (the observa
tion column is used to indicate ECOMPRO amounts). In cases where
ECOMPRO parcels (HA—HZ) are mixed in a dispatch with ordinary parcels
(CA—CZ), ali items wiIl be considered as ordinary parcels (CA—CZ) for account
ing purposes.
The accounting mechanism must be agreed bilateraily in case ECOMPRO par
cels are mixed in with dispatches with other parcels.
Open transit or missent ECOMPRO parcels sent to countries that do not offer
the outbound service shall be forwarded along with UPU air parcels in CN dis
patches.
For return-to-sender ECOMPRO parcels where DOs oifer the inbound but not
the outbound service, these returns shail be sent in the regular UPU air parcel
CN stream.
Returns ECOMPRO parcels returned via the merchandise return service shall be identi
fied by the prefix HR.