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UPU International Bureau To: Weltpoststrasse 4 3015 BERNE – Union member countries SWITZERLAND – Designated operators of Union T +41 31 350 31 11 member countries F +41 31 350 31 10 www.upu.int For information to: – Restricted unions Contact: Mr Philippe Grondein T +41 31 350 35 37 Berne, 11 July 2022 [email protected] Reference: 0426(DPRM.PPRE.RIC)1063 Subject: ECOMPRO parcel delivery rates applicable from 1 January 2023 Dear Sir/Madam, Under articles 33 and 36 of the Universal Postal Convention and article 33-203 of the Convention Regulations, the rates applicable to ECOMPRO parcels referred to in article 17-206 of the Regulations are fully self- declared. Under these provisions, the conditions for submitting ECOMPRO parcel rates are as follows: – The self-declared ECOMPRO parcel rates are those rates submitted by the participating designated operator, with no additional increases or supplementary bonus payments to be applied; – ECOMPRO parcel rates are freely set at the discretion of the designated operator concerned; – ECOMPRO parcel rates apply only to traffic identifiable through the S10 barcode using the dedicated service indicator range (HA–HZ). Items with a service indicator other than HA–HZ are not considered as ECOMPRO parcels and the self-declared rates do not apply to those items. All designated operators (i.e. those that currently offer the ECOMPRO parcels service and those that wish to / start doing so in 2023) are invited to complete the form in Annex 1 and to return it to the International Bureau by 31 August 2022. However, designated operators that do not wish to change their current ECOMPRO parcel rates for the year 2023 are not required to complete the form in Annex 1. For those designated operators, their individual / ECOMPRO parcel rates, as set out in Annex 2, will continue to be valid in 2023. I wish to take this opportunity to urge as many other designated operators as possible to start offering the ECOMPRO service by providing an appropriate entry in the Parcel Post Compendium and by agreeing to offer the service in accordance with the detailed ECOMPRO parcel specifications, which can be found in the user / guide (Annex 3).  2 If you require further information on any aspect of this circular letter, please send your questions to the Postal Policy, Regulation and CA Matters Programme, for the attention of Mr Philippe Grondein, Remuneration Implementation and Capacity Building Expert ([email protected]), with a copy to Mr Altamir Linhares, Programme Coordinator ([email protected]). Yours faithfully, Siva Somasundram Director of Policy, Regulation and Markets  Annex 1 to letter 0426(DPRM.PPRE.RIC)1063 of 11 July 2022 UPU ECOMPRO parcel rates Please return this form (without a covering letter) by 31 August 2022 to: Mr Philippe Grondein Remuneration Implementation and Capacity Building Expert UPU International Bureau Weltpoststrasse 4 3015 BERNE SWITZERLAND E-mail: [email protected] By completing and returning this form to the International Bureau, the undersigned designated operator submits its ECOMPRO parcel rates from 1 January 2023 for the optional ECOMPRO parcel-post delivery category, in accordance with articles 17-206 and 33-203 of the Convention Regulations. Please select only one of the two options below:  Option 1 The undersigned designated operator sets its ECOMPRO parcel rates from 1 January 2023 as follows (in SDR):  Option 2 The undersigned designated operator opts not to provide ECOMPRO parcel rates from 1 January 2023. N.B. – Designated operators that wish to maintain their ECOMPRO parcel rates as set out in Annex 2 are not required to respond. For those designated operators, their individual ECOMPRO parcel rates in Annex 2 will continue to be valid in 2023. Country Designated operator Full name  Mr  Ms Tel. Fax E-mail Date Signature  Annex 2 to letter 0426(DPRM.PPRE.RIC)1063 of 11 July 2022 E-commerce parcel delivery rates applicable from 1 January 2022 Complete list of e-commerce parcel delivery rates effective from 1 January 2022 (published in International Bureau circular 146/2021). ISO Designated operator Rate per parcel (SDR) Rate per kg (SDR) AU Australia 5.813 1.235 AZ Azerbaijan 5.570 0.840 BB Barbados 3.990 0.390 BY Belarus 6.380 1.360 BE Belgium 6.500 0.500 BZ Belize 7.330 1.040 BJ Benin 4.740 0.560 BT Bhutan 5.000 1.500 BF Burkina Faso 5.070 0.970 CM Cameroon 4.530 0.400 CA Canada 6.634 1.077 CV Cape Verde 4.400 0.520 KY Cayman Islands 4.520 0.910 TD Chad 4.490 0.400 CO Colombia 5.750 1.270 CG Congo (Rep.) 3.320 0.360 CR Costa Rica 5.470 1.050 CI Côte d’Ivoire (Rep.) 4.930 0.650 HR Croatia 4.520 0.300 CZ Czech Rep. Effective inward land rates for air parcels CD Dem. Rep. of the Congo 4.858 0.755 DJ Djibouti 3.750 2.000 FR France 7.000 0.400 GE Georgia 6.750 1.220 GH Ghana 7.170 0.840 GR Greece 5.110 0.740 GN Guinea 5.980 1.000 IL Israel 6.220 0.570 JO Jordan 4.110 0.410 LV Latvia 4.220 0.750 LT Lithuania 6.770 0.510 MV Maldives 4.640 0.460 ML Mali 5.020 0.740 MT Malta 5.980 0.850 MD Moldova 3.500 0.500  2 ISO Designated operator Rate per parcel (SDR) Rate per kg (SDR) MZ Mozambique 6.230 0.490 NL Netherlands 6.920 0.540 NZ New Zealand 6.290 1.150 NE Niger 3.380 0.630 PK Pakistan 4.250 0.540 PA Panama (Rep.) 3.050 0.410 PL Poland 6.574 0.810 RU Russian Federation 6.870 0.890 RW Rwanda 4.540 0.540 SN Senegal 4.400 0.430 RS Serbia 4.000 0.500 SL Sierra Leone 3.490 0.390 SK Slovakia 4.670 0.380 SI Slovenia – ECOMPRO parcels with ITMATT 4.200 0.410 transmission (rates are contingent upon provision of ITMATT data) – ECOMPRO parcels without ITMATT Effective inward land rates for air parcels transmission ZA South Africa 5.420 0.780 LK Sri Lanka 3.930 0.390 LY State of Libya 5.000 0.500 CH Switzerland 6.070 0.510 TZ Tanzania (United Rep.) Effective inward land rates for air parcels TL Timor-Leste (Dem. Rep.) 2.850 0.280 TG Togo 4.120 0.360 TN Tunisia 5.320 1.130 UG Uganda 4.550 0.460 AE United Arab Emirates 4.000 0.250 VN Viet Nam 4.070 0.800 ZW Zimbabwe 5.950 0.930  Annex 3 to letter 0426(DPRM.PPRE.RIC)1063 of 11 July 2022 User guide for the ECOMPRO parcel Background As the ECOMPRO parcel is an optional parcel-post delivery category, participating designated operators may agree between themselves to convey ECOMPRO parcel-post items generated by e-commerce. The ECOMPRO parcel is a solution for the cross-border market targeting e-tailers based on the following principles: – Simplicity for both the e-tailer and the consumer; – Value for money, low costs for the e-tailer and the designated operator; – Speedy implementation; – Easy to implement using the UPU network, with limited requirement for additional investment; – A sustainable solution for all customers and for sending and receiving designated operators. Basic principles The ECOMPRO parcel shall be subject to the specifications for this category, as described in articles 17-206 and 33-203 of the Convention Regulations. Any aspects not expressly covered by the specifications in articles 17-206 and 33-203 shall be subject to the appropriate provisions of the Regulations. UPU conditions governing the ECOMPRO parcel General rules of participation Participation A designated operator (DO) may elect to provide the ECOMPRO parcel service. A DO wishing to offer the ECOMPRO parcel service shall give the International Bureau notice of its intention to do so by providing an appropriate entry in the Parcel Post Compendium and the details of the office of exchange or the airport of destination that will accept such parcels. Reciprocity principle As the ECOMPRO parcel service is an optional service, DOs “may agree between themselves” to convey ECOMPRO parcels in accordance with the delivery specifications outlined in the Regulations. There is no obligation on any DO to automatically exchange this service with other DOs unless it expressly agrees to do so (for example, if Brazil and Canada agree to exchange this delivery category, and Argentina and Canada agree to do the same, this does NOT mean that Brazil and Argentina are automatically bound to carry out ECOMPRO exchanges with each other). Obligation to provide scanning data to the UPU Each DO that elects to offer the ECOMPRO service shall provide the UPU with all the mandatory scanning data it collects for these services in a timely manner, as specified in article 17-216 and in this user guide. As DOs currently entrust the transmission of their scanning data to various organizations, it is mandatory to make this data available to the UPU, as stated in Congress resolutions C 48/2004 and C 48/2008.  2 Details of the service Delivery standard Customs/security tracking through Inquiry System Internet-Based ITMATT (item content data) S10 barcode performance tracking for to delivery Electronic Electronic Signature EMSEVT version 3 identifier Pay-for- Liability Weight 0–30 No Manda- EDB, EMA, EMB Manda- Manda- Manda- No more No No kg tory EME, EMC, EMD, tory tory tory than EDC EMF, EMD+5 EDH/EMH/ (exclud- EMI, EMJ, ing time in EMK, Customs) PREDES, RESDES Element Remark Weight Items from 0 to 30 kg, unless the DO’s national legislation restricts the maximum weight to 20 kg (article 17-206.2.1). Item ID Each ECOMPRO parcel shall be identified by a unique item barcode identifier conforming to UPU S10, with a specific service indicator range (HA–HZ). This service indicator comprises the first two characters of the S10 identifier. Parcel items having a service indicator other than HA–HZ shall not be considered as ECOMPRO parcels. Dispatching The defined mail subclass code to be used is “CC”. Dispatches of other mail subclasses shall not be considered as ECOMPRO parcels. Exchange of electronic In support of several elements mentioned below, DOs shall generate the follow- information ing EDI messages to partner DOs for ECOMPRO parcels: For mail sent: – M40 EMSEVT V3.0; – M41 PREDES V2.1; – M33 ITMATT V1. For mail received: – M40 EMSEVT V3.0; – M13 RESDES V1.1. The exchange of EMSEVT V3, PREDES V2.1, ITMATT V1 and RESDES V1.1 shall be in accordance with article 17-216. From 1 January 2021, in accordance with article 08-002, designated operators shall equally ensure that the S10 item identifiers of all items containing goods are included in the PREDES electronic message (UPU EDI Messaging Standard M41) sent to the designated operator of destination. Customs The use of the CN 23 is mandatory. Customs events: exchange of customs events EME/EDB and EDC is mandatory. The exchange of ITMATT messages between origin and destination is mandatory. The exchange of CUSITM and CUSRSP messages, or a mutually agreed method, between DOs and their cus- toms authorities is recommended. Track and trace DOs shall provide track-and-trace information at item level in accordance with the provisions of article 17-216 and shall observe the indicative performance targets detailed in articles 17-216, 17-217 and 17-218.  3 Element Remark Proof of delivery According to article 17-205, signature on delivery is not required for ECOMPRO parcels. The DO of destination shall provide electronic evidence of delivery by scanning and transmitting the relevant tracking event and associated data ele- ment. Delivery standards DOs shall endeavour to reach the “no more than EMD+5” delivery target as measured by the ratio EMD over EDH/EMH/EMI, excluding time in Customs. Customer inquiries The use of the UPU common Internet-Based Inquiry System (IBIS) to handle all inquiries is mandatory. Customer inquiries shall be handled in accordance with the procedures outlined in article 21-003. Liability No application of liability between DOs (article 22-001). Remuneration Rates applicable to ECOMPRO parcels are self-declared, are excluded from the authority of the POC to fix rates and charges (Convention article 36), and are not subject to inward land rates calculated by combining the base rate per parcel and base rate per kilogramme, from 2018 (Convention article 33). The rates for ECOMPRO parcels shall be notified to the International Bureau no later than 31 August for rates entering into force on 1 January of the following year (arti- cle 33-203). Delivery options Home delivery is recommended. Alternative customer-friendly delivery options, such as pack stations, parcel boxes and convenience stores, could be used at the customer’s request and based on bilateral agreement between the partici- pating DOs. Quality of service perfor- Performance reports for ECOMPRO are currently generated using the same mance reports metrics and rules of calculation used by the parcel performance reports that are sent monthly. The only differences for ECOMPRO reports are that they are based on items sent in dispatches under the subclass code CC and bearing the S10 item identifier with the code range HA–HZ. These reports will be enhanced based upon further analysis of the specific ECOMPRO parcel mandatory service details listed above: S10 barcodes, IBIS, EMSEVT V3 and ITMATT transmis- sion. Forms Same list of forms as for parcel post. Accounting If ECOMPRO parcels are exchanged in dispatches of subclass CC, a CP 94 statement limited to CC dispatches is used for accounting. Amounts from ECOMPRO and other parcels can then be gathered in the CP 75 (the observa- tion column is used to indicate ECOMPRO amounts). In cases where ECOMPRO parcels (HA–HZ) are mixed in a dispatch with ordinary parcels (CA–CZ), all items will be considered as ordinary parcels (CA–CZ) for account- ing purposes. The accounting mechanism must be agreed bilaterally in case ECOMPRO par- cels are mixed in with dispatches with other parcels. Open transit or missent ECOMPRO parcels sent to countries that do not offer the outbound service shall be forwarded along with UPU air parcels in CN dis- patches. For return-to-sender ECOMPRO parcels where DOs offer the inbound but not the outbound service, these returns shall be sent in the regular UPU air parcel CN stream. Returns ECOMPRO parcels returned via the merchandise return service shall be identi- fied by the prefix HR. Saatja: BECHTEL olivier @ ISS <[email protected]> Saadetud: 27.07.2022 08:33 Adressaat: BECHTEL olivier @ ISS <[email protected]> Koopia: ESPINOZA virginia <[email protected]> Teema: IB Letter 0426(DPRM.PPRE.RIC)1063 Dear Sir/Madam, Please find attached IB letter 0426(DPRM.PPRE.RIC)1063 concerning the collection of ECOMPRO parcel delivery rates to be published by 30 September and applicable from 1 January 2023. All designated operators are kindly requested to examine the above- mentioned letter, and provide the IB with the relevant information by completing the form attached in Annex 1 by 31 August 2022. Should you have any questions or just want to return the duly completed form, please contact Mr Philippe Grondein, Remuneration Implementation and Capacity Building Expert (), with a copy to Mr Altamir Linhares, Programme Coordinator (). Best regards, Madame, Monsieur, Veuillez trouver en pièce jointe la lettre du Bureau international 0426(DPRM.PPRE.RIC)1063, concernant la collecte des taux de distribution des colis ECOMPRO à publier dici au 30 septembre prochain et applicables à compter du 1er janvier 2023. Tous les opérateurs désignés sont priés détudier la lettre susmentionnée et de transmettre au Bureau international toutes les informations utiles au moyen de la formule figurant en annexe 1 le 31 août 2022 au plus tard. Si vous avez des questions ou si vous souhaitez simplement retourner la formule, dûment remplie, veuillez contacter Philippe Grondein, expert «Mise en śuvre de la rémunération et renforcement des capacités» (), avec copie à Altamir Linhares, coordonnateur de programme (). Meilleures salutations,