Answers to Inquiry

Saatja: "Tegevusload - RA" <[email protected]> Saaja: "Luksas, Tautvydas" <[email protected]> Teema: Vs: Pharmacy and doctors licence register data for CRM use – access and terms Kuupäev: 2026-09-11 13:01 Hello! The State Agency of Medicines does not maintain a database of doctors. The database of pharmacy activity licences is constantly updated, so you will always find the most up-to-date information when visiting the page. Sincerely, Triinu Margens Specialist Bureau of Inspection State Agency of Medicines +372 737 4140 www.ravimiamet.ee <http://www.ravimiamet.ee> Selles e-kirjas sisalduv teave (kaasa arvatud manused) on mõeldud ametialaseks kasutamiseks ning seda võivad kasutada vaid e-kirja adressaadid. E-kirjas sisalduvat teavet ei tohi ilma saatja selgelt väljendatud loata edasi saata ega mis tahes viisil kolmandatele isikutele avaldada. Juhul, kui Te olete saanud käesoleva e-kirja eksituse tõttu, teavitage sellest koheselt saatjat ning kustutage e-kiri. This e-mail and any attachments transmitted may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by returning the e-mail and permanently deleting what you have received. Any dissemination or use of this information by a third person without permission is prohibited and may be illegal. _____ Saatja: Luksas, Tautvydas <[email protected]> Saadetud: reede, 11. september 2026 14:19 Adressaat: Tegevusload - RA <[email protected]> Teema: Re: Pharmacy and doctors licence register data for CRM use – access and terms Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga. Tundmatu saatja korral palume linke ja faile mitte avada. Hello, I'm reaching out to you with another question. We’d like to make use of the open database of doctors also. My question is: can we use doctors and pharmacy lists as a database so that our representatives can select them? Is there an API key that would allow us to connect directly and automate the updating of the lists of doctors and pharmacies? Thank you very much in advance for your response. With Best Regards, Tautvydas Lukšas Data analyst Bionorica Lithuania UAB Šiaulių g. 10-57 LT-01134 Vilnius, Lietuva Phone: +370 659 50801 E-mail: [email protected] The phytoneering company Cistitas? Akmenligė? <http://www.canephron.lt/> CANEPHRON Atsibodo sirgti? <http://www.stoppersalimui.lt/> STOP peršalimui! Šiame elektroniniame laiške, įskaitant bet kokį jo priedą, gali būti konfidenciali ar slapta informacija. Jeigu Jūs šį laišką priėmėte per klaidą, informuokite mus apie tai elektroniniu laišku ir šį elektroninį laišką ir bet kokį jo priedą pašalinkite iš savo sistemos. Bet koks informacijos esančios laiške panaudojimas, kopijavimas ar platinimas yra griežtai draudžiamas. --------------------------------------------------------------------------------- This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. _____ From: Tegevusload - RA <[email protected]> Sent: Monday, July 13, 2026 4:06 PM To: Luksas, Tautvydas <[email protected]> Subject: [EXTERNAL] Vs: Pharmacy licence register data for CRM use – access and terms Hello! Thank you for contacting the State Agency of Medicines. The <https://urldefense.com/v3/__https://rkav.tehik.ee/rkav/faces/pages/tegevuslubaForm/tegevuslubaOtsing.xhtml__;!!FRYzyGjWDw!XB5-zCBinAAOXHfQxKiba380aiGmudqysecjR1FiynWSGKWJ_LcLvk2hfuk5iqwF5yG7kasJMZUyQVBnsMn2d7JopV9d-0oVuo58$> Activity Licence Register [rkav.tehik.ee] is a public, free-to-use website that contains up-to-date information on current activity licences in Estonia. You can search for pharmacies, but please note that some pharmacies may have branch pharmacies (usually marked as HA[number]). Information about branch pharmacies can be found under the activity licence of the main pharmacy to which they belong. To view this information, open the main pharmacy's activity licence by clicking on the activity licence number. Alternatively, by selecting "Consolidated data for pharmacies", both main and branch pharmacies will be listed in separate rows in the Excel file. If you have any questions, please feel free to contact us! Sincerely, Triinu Margens Specialist Bureau of Inspection State Agency of Medicines +372 737 4140 www.ravimiamet.ee <https://urldefense.com/v3/__http://www.ravimiamet.ee__;!!FRYzyGjWDw!XB5-zCBinAAOXHfQxKiba380aiGmudqysecjR1FiynWSGKWJ_LcLvk2hfuk5iqwF5yG7kasJMZUyQVBnsMn2d7JopV9d-9HNXaG1$> [ravimiamet.ee] Selles e-kirjas sisalduv teave (kaasa arvatud manused) on mõeldud ametialaseks kasutamiseks ning seda võivad kasutada vaid e-kirja adressaadid. E-kirjas sisalduvat teavet ei tohi ilma saatja selgelt väljendatud loata edasi saata ega mis tahes viisil kolmandatele isikutele avaldada. Juhul, kui Te olete saanud käesoleva e-kirja eksituse tõttu, teavitage sellest koheselt saatjat ning kustutage e-kiri. This e-mail and any attachments transmitted may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by returning the e-mail and permanently deleting what you have received. Any dissemination or use of this information by a third person without permission is prohibited and may be illegal. From: Luksas, Tautvydas <[email protected]> Sent: Wednesday, July 8, 2026 12:57 PM To: Ravimiamet <[email protected]> Subject: Pharmacy licence register data for CRM use – access and terms Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga. Tundmatu saatja korral palume linke ja faile mitte avada. Dear, We are Bionorica SE, a pharmaceutical company operating in the Baltic markets. For our field force planning, we would like to keep an up-to-date list of Estonian pharmacies (name, licence holder, address) in our internal CRM system, based on the Activity Licence Search available at rkav.tehik.ee. Could you please confirm whether we may use this register data for that purpose, and whether it is available in a machine-readable format an open data endpoint rather than only through the web search form? We would also appreciate information on any terms of use and how frequently the register is updated. Thank you in advance. Best regards, Tautvydas Lukšas Data & Analytics, Baltic Markets Bionorica SE With Best Regards, Tautvydas Lukšas Data analyst Bionorica Lithuania UAB Šiaulių g. 10-57 LT-01134 Vilnius, Lietuva Phone: +370 605 65 188 E-mail: <mailto:[email protected]> [email protected] The phytoneering company Cistitas? Akmenligė? <https://urldefense.com/v3/__http://www.canephron.lt/__;!!FRYzyGjWDw!XB5-zCBinAAOXHfQxKiba380aiGmudqysecjR1FiynWSGKWJ_LcLvk2hfuk5iqwF5yG7kasJMZUyQVBnsMn2d7JopV9d-xhXshI8$> CANEPHRON [canephron.lt] Atsibodo sirgti? <https://urldefense.com/v3/__http://www.stoppersalimui.lt/__;!!FRYzyGjWDw!XB5-zCBinAAOXHfQxKiba380aiGmudqysecjR1FiynWSGKWJ_LcLvk2hfuk5iqwF5yG7kasJMZUyQVBnsMn2d7JopV9d-7xkJvtr$> STOP peršalimui! [stoppersalimui.lt] Šiame elektroniniame laiške, įskaitant bet kokį jo priedą, gali būti konfidenciali ar slapta informacija. Jeigu Jūs šį laišką priėmėte per klaidą, informuokite mus apie tai elektroniniu laišku ir šį elektroninį laišką ir bet kokį jo priedą pašalinkite iš savo sistemos. Bet koks informacijos esančios laiške panaudojimas, kopijavimas ar platinimas yra griežtai draudžiamas. --------------------------------------------------------------------------------- This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.