Kiri

Saatja: Jan Demidovits-Mekeläinen <[email protected]> Saadetud: 10.03.2023 15:50 Adressaat: TTJA <[email protected]> Teema: Intervjuu kampaaniast "Ära kliki endale kohustusi!" Euroopa Komisjoni uuringu jaoks Manused: image001.jpg; ENG_European Commission support letter - study on consumer education.pdf; Küsimused_inglise_keeles_Ära_kliki_endale_kohustusi.docx Tere, Võtan Teiega ühendust seoses Euroopa Komisjoni uuringuga "Tarbijahariduse algatuste uurimine" (Komisjoni kiri manusena). Uuringu eesmärk on kaardistada tarbijaharidusalgatused 27 Europa Liiidu (EL) liikmesriigis. Uuringu eesmärk on ka tuvastada häid tavasid ja koguda olemasolevaid tarbijaharidusmaterjale, mida kasutatakse andmebaasi loomiseks 27-liikmelise ELi tarbijaharidusmaterjalide ja -ressursside kohta, et aidata tarbijatel üha keerulisemaks muutuval turul toime tulla. Uuring on spetsiaalselt mõeldud selleks, et koguda teie arvamusi tarbijahariduse kohta, mis põhinevad teie pikaajalisel kogemusel. Sellega seoses korraldame sidusrühmadega uuringu, et mõista tarbijate koolitusvajadusi ja teha kindlaks edukad tarbijate koolitamise algatused ELi riikides. Uuring on spetsiaalselt mõeldud selleks, et koguda teie arvamusi tarbijahariduse kohta, mis põhinevad teie pikaajalisel kogemusel. Teie panus sellesse uuringusse oleks väga väärtuslik, et edendada tarbijaharidust Euroopa Liidu tasandil. Soovime teha teiega intervjuud kampaaniast "Ära kliki endale kohustusi!". Me leiame, et see kampaania on uuenduslik ja mõjus ning sooviksime sellest algatusest rohkem teada saada. Teie panus sellesse teemasse oleks uurimistöö jaoks väga väärtuslik. Loodame, et te oleksite valmis vastama meie küsimustele (manuses) kirjalikult või vajadusel võiksime viia läbi online- intervjuu. Küsimused on inglise keeles, kuid soovi korral võite vastata eesti keeles. Vastused ei pea olema pikad. Ma loodan, et te saate anda oma panuse sellesse tähtsasse uuringusse. Ootan Teie vastust ja olen Teie käsutuses, kui Teil on küsimusi meie uurimistöö kohta. Kõike head soovides, Jan Demidovitš-Mekeläinen Consultant M: +32 477 700 086 BRUXELLES - Avenue des Arts 11 - 1210 Bruxelles - Phone: +32 2 2237926 MILAN - Palazzo Stampa di Soncino - Via Torino, 61 - 20123 Milano - Phone: +39 02 72733.1 Web: http://vva.it/economics-policy/ LinkedIn : VVA Group We only collect and use your personal data to the extent permitted by law. Please read our privacy policy here. This message may contain information which is confidential or privileged. If you are not the intended recipient, please immediately notify us and destroy this message and any attachments without retaining a copy. Any unauthorized use of the content of this message can expose the responsible party to civil and/or criminal penalties. Study of Consumer Education Initiatives in EU Member States *Study has been requested by the European Commission's Directorate-General for Justice and Consumers (DG JUST) Name of initiative Answer: “ Ära kliki endale kohustusi ” Description of the initiative Who is the target group? How do you bring advice to the target group? Where does the education take place (public places, schools, your premises, premises of clients booking the education initiative...)? How often do you offer the education programme? How do you interact with the consumers? What is the methodological/pedagogical approach you follow? How do you make sure you get the attention of the consumers? What material do you use and how do you use it? Do you collaborate with other local stakeholders? If yes what does the collaboration look like (who does what)? Answer: Materials used What are the materials that were needed / that you had to develop before the initiative could be launched? Which materials? Why did you decide to use these particular materials? How did you develop them ( in-house , external provider)? How much did the development of the materials cost? How much does regular use of the materials cost (e.g., costs for printing of brochures)? When did you produce the materials? Answer: Motivation to implement the initiative What was your motivation for starting the initiatives? What were the observations in your country/city/region that made you think this initiative was needed? Are there specific consumer needs that should be addressed by this initiative? Have you realised that certain consumer groups lacked knowledge of certain consumer topics (e.g., elderly, migrants…) Have you realised there was a need to educate consumers in certain topics? Answer: Duration, costs , and funding sources When did the initiative start? Is it still ongoing, and if not when did it end? Total duration (in months or years) Is it a one-time (project-based) initiative or a permanent initiative? What are the resources needed for the initiative? Total budget (or total annual budget for longer initiatives) How is the initiative funded (e.g., project funding from a public authority)? How many people (full-time equivalent ) are working on this initiative? Answer: Results How many consumers were reached (per year for longer initiatives)? What kind of feedback do you get from the consumers, in particular on the materials used? Do they find them useful? Do they ask for more or for different materials? Do you get any feedback from other local stakeholders (e.g., city halls, consumer organisations, local media / newspapers) ? Did you obtain recognition from governmental actors (e.g., prizes for innovative education materials)? Answer: Lessons learned / practical advice What would you recommend to other organisations that would like to use your materials in education initiatives in their country/city/region ? Do you think your approach / your lessons learned would be transferable to other countries? What are the lessons you learned from developing and using the materials for your initiative? What would they do differently next time? Answer: Permission to use materials The European Commission is planning to develop a repository of successful consumer education materials and to promote their use among consumer education organisations in all the EU Member States. Would you agree to include the materials you developed? If yes, could you: Provide us with the materials in their original data format? (via e-mail [email protected]) Give us permission to include these materials in the European Commission repository? Are you aware of any intellectual property rights restricting us to use your materials? If so, could you please explain them briefly? Ref. Ares(2022)6935630 - 07/10/2022 EUROPEAN INNOVATION COUNCIL AND SMEs EXECUTIVE AGENCY (EISMEA) Innovation Ecosystems, SMP/Entrepreneurship and Consumers SMP/Internal Market and Consumers Brussels EISMEA.I.03.2/MM eismea.i.03.2(2022)7735238 TO WHOM IT MAY CONCERN Subject: “Study of Consumer Education Initiatives in EU Member States” Specific Contract EISMEA/2022/SC/002 under Framework Contract CHAFEA/2018/CP/03 EISMEA, an executive agency established by the European Commission, kindly requests your support for the Study of Consumer Education Initiatives in EU Member States. This study has been requested by the European Commission's Directorate-General for Justice and Consumers (DG JUST) and is being implemented by a consortium, led by VVA Brussels (and including Stichting IPSOS NV), via a contract signed and managed by EISMEA, as Contracting Authority. The purpose of the study is: to identify strategies, trends and the role of key players in consumer education in European Union (EU); and, to gather existing consumer educational materials to facilitate their promotion and dissemination. The results will inform the further development of the European Commission’s strategic approach aimed at improving consumer awareness and education and addressing the needs of vulnerable consumers. Since you represent an important stakeholder for this study, EISMEA kindly asks for your participation in the survey and/or in-depth interview that will inform the findings of this study. Should you require any further clarifications, please do not hesitate to contact the responsible project officers: o VVA (consortium leader): Julia Rzepecka, Director, [email protected] o European Commission Directorate-General for Justice & Consumers, [email protected] o EISMEA: [email protected] European Innovation Council and SMEs Executive Agency (EISMEA), B-1049 Brussels, BELGIUM  Thank you for your cooperation and continued support. Yours sincerely, (E-signed) Gilda CAPUANO Head of Unit European Innovation Council and SMEs Executive Agency (EISMEA), B-1049 Brussels, BELGIUM Electronically signed on 07/10/2022 10:00 (UTC+02) in accordance with Article 11 of Commission Decision (EU) 2021/2121