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DocuSign Envelope ID: 71F5C22A-B06C-4B7E-8819-19C73369337C EQUASS Assurance Audit Contract REF: EE2016 Direct - Astangu UNDERSIGNED PARTIES: The European Platform for Rehabilitation hereafter referred to as EPR Legal status: VZW/ASBL (not-for-profit association) VAT/Tax number: BE.0864.922.670 Company address: 8, avenue des Arts, c/o CCI, 1210 Brussels - Belgium Represented by Laura Jones, Secretary General and ASTANGU hereafter referred to as the Applicant Company address: Astangu street 27, 13519 Tallinn, Estonia VAT/Tax number: EE101530589 Represented by Mari Rull, Director have entered into the following contract: 1. THE SCOPE OF THE CONTRACT The services in this contract relate to the European Quality in Social Services (EQUASS) which integrates a range of services and products in the field of quality. The Assurance in Social Services certification (EQUASS Assurance) is one of these products and guarantees the quality of service provision by certifying compliance with 50 criteria based on the Principles for Quality. An organisation which meets the EQUASS Assurance criteria will be certified for a period of two years. ASTANGU will engage the EQUASS Unit of EPR to perform the tasks described below with the aim to become certified with EQUASS Assurance during 2016. The audit will require 2 days of audit. 2. TASKS OF THE EQUASS Unit EQUASS Assurance audit will take place according the Audit procedures (full document available at www.equass.be/equass/equass-certification-system/assurance) a) Selection of an auditor trained by the EQUASS units to perform the audit. b) External audit on EQUASS Assurance criteria (including feedback on performance) performed by the auditor. c) Delivery of an Audit Report d) EQUASS Assurance certification of ASTANGU (if all EQUASS Assurance criteria have been met) 3. INPUTS AND TIMING The EQUASS Assurance audit will take place during 2 working days between the end of February and the beginning of March 2016, and will be carried out by a certified EQUASS Assurance auditor. ASTANGU will provide a person to facilitate language interpretation to the auditor into English for the duration of the audit. EQUASS c/o European Platform for Rehabilitation Avenue des Arts 8, c/o CCI, B-1210 Brussels – Belgium 1 DocuSign Envelope ID: 71F5C22A-B06C-4B7E-8819-19C73369337C 4. FINANCIAL ARRANGEMENTS The total price of the EQUASS Assurance audit in this contract is 3000 Euros (excluding VAT) and includes the local travel costs and subsistence costs of the EQUASS Assurance auditor, as well as preparatory actions and administrative support. EPR will invoice ASTANGU 1 month before the audit is set to take place, and payment needs to be transferred by bank transfer within 30 days of the invoice issue date. 5. LIABILITY In no event will EPR be liable to ASTANGU in the context of accidents of any kind, including those which the auditor is a victim - except those whose fault lie with EPR - or in accidents that the auditor might cause to third parties and / or their property. The applicant admits that, whatever the basis of his claim and the procedure to implement it, the responsibility of the auditor because of the implementation of the obligations under this contract shall be limited to an amount not exceeding the total amount actually paid by the applicant for the services provided by the auditor. Moreover, the applicant undertakes to abandon the responsibility of the auditor in the case of damage to any document he gave him. The auditor disclaims liability for property damage to the building, facilities, equipment, and furniture of the customer. The applicant agrees that the auditor shall incur no liability for any loss of profits, business disruption, claim that the applicant would receive. 6. APPEAL AND COMPLAINTS EPR and its EQUASS unit have set procedures in place in order to resolve issues regarding: - Appeal on the outcome of an audit – which allows an applicant to disagrees with EPR regarding the refusal be awarded certification following to an audit, and carry out a new audit. - General Complaint – which allows a person or company to complain about the performance of the auditor or that of the EQUASS Unit, to complain about the audit process, its procedures and documents, or to dispute that another service provider deserves EQUASS certification. The Appeal and Complaints procedures are made available on the EQUASS website (http://www.equass.be/equass/about-equass/quality-control). These procedures must be preferred to judicial processes. 7. TERMINATION OF THE CONTRACT This agreement can be immediately terminated: - In case of bankruptcy or the dissolution of one of the parties, or - In the event that one of the parties substantially violates the stipulations of this agreement. 8. COMPETENT COURTS AND APPLICABLE LAW The Parties agree that the Brussels courts shall have exclusive jurisdiction in disputes opposing them, in accordance with article 23 of the Convention on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters, signed in Lugano on 30 October 2007. EQUASS c/o European Platform for Rehabilitation Avenue des Arts 8, c/o CCI, B-1210 Brussels – Belgium 2 DocuSign Envelope ID: 71F5C22A-B06C-4B7E-8819-19C73369337C The Brussels courts will apply Belgian law only. This contract is made in two identical copies, and was signed in Brussels and Tallinn 1/29/2016 2.2.2016 Date: Date: _________________________ ________________________ Laura Jones Mari Rull Secretary General Director European Platform for Rehabilitation ASTANGU EQUASS c/o European Platform for Rehabilitation Avenue des Arts 8, c/o CCI, B-1210 Brussels – Belgium 3