Kiri sisse Tallinna Sotsiaaltöökeskusele omistatakse EQUASSi sertifikaat

Kristi Reimets Saatja: Keiu Talve Saatmisaeg: 17. detsember 2013. a. 12:12 Adressaat: Kristi Reimets Teema: FW: EQUASS Ass audit report EST2013-05 Tähtsus: Kõrge Järeltegevuse lipp: Järeltegevus Olekulipp: Lipuga märgitud From: Guus van Beek [mailto:[email protected]] Sent: Sunday, October 20, 2013 1:24 PM To: Keiu Talve Cc: Jan Spooren; Marie Dubost Subject: Re: EQUASS Ass audit report EST2013-05 Importance: High Dear Keiu, I have reviewed the audit report from Tallinn Social Work Cen tre (EST2013- 05) and I conclude that the services (within the scope of the application) of this organization meets all the EQUASS assurance criteria. The services (within the scope of the application) of Tallinn Social Work Centre (EST2013-05) will be certified with EQUASS Assurance in Social Services. According the agreed communication procedure, I kindly ask you to disseminate the decision to certify the services (within the scope of the application) of Tallinn Social Work Centre (EST2013-05) with EQUASS Assurance in Social Services. Marie Dubos t will send the certificate (and guidelines for using the EQUASS Assurance logo) directl y to Tallinn Social Work Centre (EST2013-05). Note: For the future audi reports, I kindly ask you to make the auditor(s) aware on the structure / format of the closing remarks (see Guidelines for writing the EQUASS Assurance audit report): In t h is s ec t i o n th e a ud it or wr i tes d o wn : 1. S hor t i nf or m at i on a b o ut t h e s oc ia l s er v ic e p r ov id er 2. Br i ef i nf or ma t io n a bo u t t he c or e dev e l op m e nts i n t h e im p l em e nt a ti o n of EQ U A S S As s ur a nc e 3. A s u m ma r y of his / h e r obs er v at i ons on t h e per f or m a nc e of t h e s o c i al s er v ic e p r ov i de r ag a i n s t t h e EQ U A S S As s ur anc e c r i t er ia 4. His / her p er s o na l ex p er ie nc es d ur i n g th e s it e v is it 1  5. T h e ov er v i ew of s u g ges t io ns f or i mpr ov e me n t t h at ar e m e nt i o ne d un d er th e s p ec if ic c r it er ia 6. Co nc lus i o n Kind regards, Guus van Beek European Quality in Social Services (EQUASS) c/o EPR, 15, Rue de Spa , B-1000 Brussels Belgium Phone: +31653770121 Email: [email protected] / website: www.equass.be Van: Keiu Talve <[email protected]> Datum: donderdag 17 oktober 2013 15:41 Aan: Guus van Beek <[email protected]>, Marie Dubost <[email protected]> Onderwerp: EQUASS Ass audit report EST2013-05 Dear Guus, Attache d you’ll find an audit report and additional documents of Tallinn Social Work Ce ntre. Best regards, Ke iu EQUASS Eesti Astangu KRK Tel: +372 5682 9104 www.equass.ee www.astangu.ee 2