Saatja: Mari-Liis Aas </o=JM/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=fee151ebb7e34dd793e71518cfcd4c37-Mari-Liis Aas>
Saaja: 'Tuning Latvia'
Teema: RE: Inquiry Regarding Consumer Protection Services
Dear Ilgvars Guntis Augustovs
The Ministry of Economic Affairs and Communications has received your appeal regarding the recent transaction between your company IK TUNING LATVIA and KVA75 OÜ, which is established in Estonia.
We would like to inform you that it is not within our competence to resolve complaints. As it seems in your inquiry, you are the CEO of IK TUNING LATVIA, which means that this transaction was made between two traders not between a trader and you as a consumer. This means that you are not able to send your complaint to the Estonian Consumer Disputes Committee, because it is not in their competence to solve disputes between traders.
If you can not come to agreement with KVA75 OÜ, you can send your complaint to the Harju country court. More information is available here: https://www.kohus.ee/en.
If you have any further questions, please do not hesitate to ask.
Best regards
Mari-Liis Aas
Consumer Protection Advisor
Business Department
+372 625 6459
Ministry of Economic Affairs and Communications
www.mkm.ee <http://www.mkm.ee/> | Suur-Ameerika 1, Tallinn
Estonia
From: Tuning Latvia <
[email protected]>
Sent: Tuesday, April 16, 2024 5:51 PM
To: MKM info
Subject: Inquiry Regarding Consumer Protection Services
Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga.
Tundmatu saatja korral palume linke ja faile mitte avada.
Hello,
I am reaching out to you regarding a matter of concern related to a recent transaction involving my company, IK TUNING LATVIA, and KVA75 OÜ, to which IK TUNING LATVIA is the purchaser.
Despite our adherence to the terms outlined in the contract and the execution of an advance payment, it appears that the contractual agreement has not been fully honoices as outlined in the contract.
Regrettably, attempts to engage in communication with KVA75 OÜ to seek clarification and resolution have been met with silence. There has been a notable absence of any meaningful response or attempt to address the issue at hand.
As a consumer, I am seeking assistance from your esteemed organization to ensure that my rights are protected and that a fair resolution is achieved. It is imperative that the contractual obligations are upheld and that fair and transparent business practices are maintained.
I kindly request your prompt attention to this matter and your assistance in facilitating a resolution. Your intervention and expertise in consumer protection matters would be greatly appreciated in resolving this dispute.
I am prepared to provide any necessary documentation or information to support the resolution process.
Thank you for your attention to this important issue, and I look forward to your prompt response.
Best regards,
Ilgvars Guntis Augustovs
CEO & Founder | TUNING LATVIA
+371 22373785 |
[email protected] <mailto:
[email protected]>
www.tuninglatvia.lv <http://www.tuninglatvia.lv>
Saatja: "Tuning Latvia" <
[email protected]>
Saaja: "MKM info"
Teema: Inquiry Regarding Consumer Protection Services
Kuupäev: 2024-04-16 14:51
Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga.
Tundmatu saatja korral palume linke ja faile mitte avada.
Hello,
I am reaching out to you regarding a matter of concern related to a recent
transaction involving my company, IK TUNING LATVIA, and KVA75 OÜ, to which
IK TUNING LATVIA is the purchaser.
Despite our adherence to the terms outlined in the contract and the
execution of an advance payment, it appears that the contractual agreement
has not been fully honoices as outlined in the contract.
Regrettably, attempts to engage in communication with KVA75 OÜ to seek
clarification and resolution have been met with silence. There has been a
notable absence of any meaningful response or attempt to address the issue
at hand.
As a consumer, I am seeking assistance from your esteemed organization to
ensure that my rights are protected and that a fair resolution is achieved.
It is imperative that the contractual obligations are upheld and that fair
and transparent business practices are maintained.
I kindly request your prompt attention to this matter and your assistance in
facilitating a resolution. Your intervention and expertise in consumer
protection matters would be greatly appreciated in resolving this dispute.
I am prepared to provide any necessary documentation or information to
support the resolution process.
Thank you for your attention to this important issue, and I look forward to
your prompt response.
Best regards,
Ilgvars Guntis Augustovs
CEO & Founder | TUNING LATVIA
+371 22373785 |
[email protected] <mailto:
[email protected]>
<http://www.tuninglatvia.lv> www.tuninglatvia.lv