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QUESTIONNAIRE international experience on social guarantees for civil servants This research is conducted by the National Agency of Ukraine on Civil Service together with the Center for Adaptation of the Civil Service to the Standards of the European Union. The purpose of this research is to review international experience and best practices and to determine the list, scope and specifics of social guarantees provided by the state to employees of the civil service, as well as the extent to which such guarantees differ from the basic guarantees provided to all citizens regardless of their place of work or service. The results of this study will form the basis for other developments to be presented and discussed next year as part of a joint international event on social guarantees for civil servants. Therefore, we invite you to join the study and fill in this questionnaire on the specifics of social guarantees for civi l servants in your country by 18 October 2024. We would like to express our sincere gratitude for your cooperation! QUESTIONNAIRE General information 1. Country 2. Name of the state body 3. Contacts (full name, current position) 4. Contact details (e-mail, phone number) Describe the types of social security provided for civil servants in your country No Type of social security Brief description Legislative and by-laws (specify the name and relevant details, by whom adopted, provide links) 1. Retirement benefits ( terms of provision, amount of pension payments, etc.) 2. Social benefits upon retirement (provision terms, amount of payments) 3. Medical insurance (provision terms of, description of the service package, amount of payments) 4. Accident insurance (amount of reimbursement, types of accidents to be covered by the insurance) 5. Benefits for temporary work disable (provision terms, amount of payments) 6. Benefits and social security in case of full disability (provision terms, amount of payments , categories of civil servants to be applied) 7. Benefits and reimbursements for working under dangerous and hazardous conditions (natural disasters, public strikes, military actions, etc.) 8. Single payment in case of being killed, death and decrease in capacity for work of a civil servant or his/her relatives (provision terms, amount of payments , categories of civil servants to be applied) 9. Compensation upon release from service redundancy/dismissal (provision terms, amount of payments ) 10. Maternity allowance (provision terms, amount of payments ) 11. Parental leave (duration of leave, whether there is a difference in conditions for men and women) 12. Staff housing benefits (provision possibilities of service accommodations, rent compensation, loans, amount of compensation and loans, etc.) 13. Special terms and conditions for credit, reimbursement, subsidies and discounts (services and objects subject to special terms and conditions, provision terms, amount) 14. Expenses reimbursement for the transfer in connection with the performance of official duties within the territory and outside the state 15. Vehicle supply or reimbursement for transport costs (provision terms, amount of payments, credit, etc.) 16. Reimbursement education costs for civil servants in higher education establishments (granting terms, amount of compensation) 17. Social guarantees provided to family members of civil servants (provision terms, types, categories to be applied) 18. Vacation camps or recovery reimbursement provision (provision terms, frequency of benefits use, compensation amount) 19. Expenses for telephone services reimbursement (provision terms, categories of civil servants to be applied) 20. Meals benefits (provision terms, types of benefits) 21. Employment conditions (possibility of flexible working hours, reduced working hours for civil servants who have minor children, care for sick family members or have health problems, etc., provision of workplace amenities, possibility for children to stay at work, reasonable accommodation for people with less physical mobility, including people with disabilities) 22. Other (if applicable, specify): 3. What funding sources are available for social security for civil servants? 3.1. State budget 3.2. Local budget (local in the respective territory) 3.3. Special funds 3.3. Mixed system (variants 3.1., 3.2., 3.3. select the desired) _ ___________ 3.4 Other (please specify): ______________________________ Please provide comments if necessary: 4. Describe the types of social services available to civil servants in your country No Type of social service Brief description Normative delegated legislation (specify the title and details, by whom adopted, provide links) 1. Professional and advanced training 2. Access to sports services and wellness activities 3. Support for recovery after illness or injury 4. Mental health support and counselling 5. Legal aid 6. Access to pre-school, schools other educational establishments 7. Social service provision for family members of the civil servant 8. Other (please specify): __________________________ 5. Are there any exceptions or special conditions for civil servants residing in certain areas (e.g. remote regions, national minorities, areas with special conditions (geological, climatic, security, etc.)? 5.1. Yes 5.2. No If ‘Yes’, please specify these exceptions or specifics: 6. Please provide details if there are any other important aspects of social security for civil servants and social services in your country that are not covered by the questionnaire but should be described. Thank you very much for your feedback and participation in the research! Saatja: "Center for Adaptation of the Civil Service to the Standards of the European Union" <[email protected]> Saaja: "RAM Info", [email protected], [email protected] Teema: Letter from the National Agency of Ukraine on Civil Service Kuupäev: 2024-10-02 07:22 Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga. Tundmatu saatja korral palume linke ja faile mitte avada. Dear colleagues, On behalf of the National Agency of Ukraine on Civil Service and the Center for Adaptation of the Civil Service to the Standards of the European Union, we are pleased to express our highest esteem and formally request your support in sharing experiences, knowledge and relevant information. We are convinced that enhancing international cooperation in the field of civil service and public administration is essential for democratic progress. Strengthening mechanisms for adapting civil service systems to European standards will help improve the ability of the state to ensure the economic and social well-being of its citizens. In this regard we are conducting comprehensive research on global practices of providing social guarantees to civil servants. Our aim is to develop recommendations that can help enhance social protection measures for civil servants in Ukraine by comparing international approaches. In light of this, we kindly request your assistance in providing information regarding the social guarantees for civil servants in your country. Specifically, we would greatly appreciate details on the following: 1. The legal framework governing social guarantees for civil servants: this includes relevant laws, regulations, and policies that define the scope and nature of social protections available to civil servants in your country. We are particularly interested in any recent legal reforms or legislative initiatives that aim to improve the social security system for government employees. 2. Any analytical research, reports, or methodological guidelines: we would highly value access to studies or reports conducted by your institution or other authoritative bodies that evaluate the effectiveness of social guarantees for civil servants. Comparative analyses of social protection systems, policy impact assessments, and case studies of successful implementation would greatly enrich our research. 3. Types of social benefits available to civil servants: detailed information regarding specific social benefits provided to civil servants in your country, such as pension schemes, healthcare services, unemployment benefits, maternity and family support, housing allowances, and any other forms of welfare provisions. We are also interested in understanding how these benefits are funded and managed, whether through governmental budgets, insurance systems, or other mechanisms. 4. Other official sources on social protection for civil servants: this could include government publications, reports from international organizations, or any other relevant documentation that provides a comprehensive view of the social guarantees offered to civil servants in your country. We have also prepared a questionnaire (Annex 1) to better understand the specifics of social guarantees for civil servants in your country. We would be grateful if you could complete it and return it by 18 October 2024. We deeply appreciate your cooperation in this matter, as the information you provide is vital to the success of our research. Your insights will not only contribute to our understanding of international best practices but also aid us in formulating effective strategies to support civil servants in Ukraine. Moreover, we view this exchange of knowledge as an important step in fostering deeper cooperation between our institutions. We are confident that this collaboration will pave the way for further opportunities to strengthen our shared goals of advancing civil service reform and public administration modernization. Should this request fall outside the purview of your institution, we would be most grateful if you could direct us to the relevant authorities or departments that may be able to assist. For additional information you may contact the Center for Adaptation of the Civil Service to the Standards of the European Union (contact persons: Ms. Liudmyla Tyshchenko, tel.: (044) 278-36-44, e-mail: [email protected]). Best regards, Team of the Center for Adaptation of the Civil Service to the Standards of the European Union -- HAipOHAJILHE ATEHTCTBO YKPAIHH NATIONAL AGENCY OF UKRAINE 3 IfflTAHb flEP5KABHOI CJIY2KEH ON CIVIL SERVICE Byji. Ilpopi3Ha, 1 5 , M. KHYB, 0 1 6 0 1 , Prorizna Street, 15, Kyiv, 01601, T«JI.+38(044)2540600, Teji./^taKc: 2790529, phone + 38(044)2540600, fax: + 38(044)2790529, E-mail: [email protected], E-mail: [email protected], www.nads.gov.ua, WEB: www.nads.gov.ua, KOfl 3rwHo 3 e f l p n o y 37819430 Kofl 3I-WHO 3 e/jpnoy 37819430 N° Bifl 20 p. Dear colleagues, On behalf of the National Agency of Ukraine on Civil Service, we are pleased to express our highest esteem and formally request your support in sharing experiences, knowledge and relevant information. Our common vision is to strengthen international cooperation in the field of civil service and public administration by enhancing mechanisms for adaptation to European standards. Civil service reform is essential for democratic progress, as it supports the state's ability to ensure the economic and social well-being of its citizens. Government policies aiming to bring the civil service in line with international standards emphasize the extension of social protection for civil servants, which helps to enhance the prestige of the profession. By comparing international approaches, we can develop effective recommendations for improving the national civil service system and its social protection measures. For this purpose, the National Agency of Ukraine on Civil Service in cooperation with the Center for Adaptation of the Civil Service to the Standards of the European Union, is carrying out a comprehensive research of the global practice of providing social guarantees to civil servants. We would kindly like to request your assistance in sharing information regarding: the legal framework covering social guarantees for civil servants; the possible analytical researches and research reports; any methodological guidelines; the relevant publications; other official sources on social protection for civil servants in your country. To facilitate our research, we have prepared a questionnaire (Annex 1) on the specifics of social guarantees for civil servants in your country. We would be very grateful if you could complete and return it till 18 October 2024. If this question is beyond the competence of your institution, we ask you to provide the relevant contacts or refer us to the relevant authorities in charge of civil service and civil servants' social protection in your country. We are extremely grateful for any information you can provide and look forward to the possibility of future cooperation between our institutions. Sincerely yours, Nataliia Aliushyna, Head of the National Agency of Ukraine on Civil Service UB HAflC To: The Ministry of Finance ment of the Republic of Estonia