Questionnaire

() D 1 UNIVERSAL POSTAL DIuNI0N UPU International Bureau To: Weltpoststrasse 4 3015 BERNE — Designated operators of UPU member SWITZERLAND countries T+41 313503111 — Members of the Management F +41 31 3503110 www.upu.int Committee of the Worid Association for the Development of Philateiy Contact: Mr Benjamiri Combes — Directors and heads of phiiateiy T +41 31 3503321 — The United Nations Postal [email protected] Administration Berne, 3 February 2023 Reference: 4700(DL. PHI L/CRI)1 006 Subject: Questionnaire on philatelic market development and trends Dear Sir/Madam, Within the framework of the Worid Association for the Deveiopment of Phiiately (WADP) work pian for the Abidjan cycie (2022—2025), as approved at the WADP General Assembiy heid oniine on 25 and 26 October 2021, a number of working groups were set up. These groups are tasked with activities and studies aimed at heiping the designated operators of UPU member countries to better respond to the changing needs of the phiiateiic market and, as a resuit, increase their knowiedge and promote phiiateiy in their country. One of these working groups is tasked with carrying out a study on the theme of phiiatIc market development and trends, with a view to meeting the needs of phiiateiic sector players and, in particuiar, issuing postai authorities. The questionnaire in Annex 1 shouid faciiitate evaiuation of this sector, both giobaiiy and on a country-by country basis. it wiii feed into a generai report which wiil be sent out to ali issuing postai authorities of designated operators. No specific confidentiai information wiii be shared. We wouid be gratefui if you couid take the time to fiii in this questionnaire oniine as quickiy as possibie, but by 28 February 2023 at the latest, by going to www.surveymonkey.com/r/WADP2023 or ciicking the QR code beiow: O!L_IOO I1 SCAN ME  b 2 -J You can also return the completed questionnaire by post to: WADP Secretariat Philately and International Reply Coupons Programme Universal Postal Union Weltpoststrasse 4 3015 BERNE SWITZERLAN D If you have any comments or questions for the WADP Secretariat, please do not hesitate to contact Mr Benjamin Combes, Philately and IRC Programme Manager (telephone: +41 31 350 33 21; e-mail: benjamin.combesupu.int), or Mr Stphane Cuennet, Philately and IRC Programme Assistant (telephone: +41 31 350 35 07; e-mail: [email protected]). Yours faithfully, avDubenko Director of Logistics  f’ D UNIVERSAL .. POSTAL Annex 1 to Ietter4700(DL.PHIL/CRI)1006 of 3 February 2023 World Association for the Development of Philately (WADP) Management Committee Working group 1 — Market development and trends Questionnaire on market development and trends Country/territory: Name of issuing postal authority or company responsible for issuing postage stamps: By whom is the issuing postal authority authorized to issue postage stamps? LJ Government LJ The board of the company Average number of postage stamps issued per year: stamps/year Yes No Is your country a member of the WADP Numbering System (WNS)? If ‘no”, please indicate the reasons: 1. Trade and marketing 1 Do you have a marketing unit within the philatelic department? If so, what kind of marketing activities do you carry out? If not, who carries out philatelic marketing activities? I Other services within the company (please specify): Services outside the company L1 We do not carry out any marketing of stamps Hd  2 Yes No 2 Do you carry out opin ion surveys among your customers? LJ LJ 3 When do you pian your stamp issues? U In the current year IJ One year in advance 1 More than one year earlier Comments: 4 Do you think there is a difference between stamps for postage and stamps for collectors? Please give details: 5 Do you issue personaiized stamps? 6 Do you have smartphone appiications? If so, please specify the operating systems (lOS, And roid, etc.): 7 Which of the foiiowing means of communication do you use to advertise products? LJ Postal outlets LJ General press L:JTv IJ Philatelic press IJ Radio LJ Internet Social networking I Other (please specify): 8 Does your company have a website? 8.1 If so, what kind of site is it? IJ Information site Online shop LJ Forum  3 Yes No Please provide the website address: (N.B. This address wiII be added to your country’s page on the WNS website if it is — not aiready included.) 9 Through which distribution channels do you seN your products? L1 Post offices I Your philatelic unit’s shop LJ Multi-product shops (grocery stores, bakeries, kiosks, petrol stations, etc.) IJ Hoteis LJ Railway stations, airports, ports Li Mail order LJ Other (please specify): 10 Does every post office in your Country stock the fuli range of your stamps? 11 In addition to stamps, which of the following products do you seli and who are your target CUStomerS? Businesses Local International Tourism market market (export) i First day covers J Other “first day” produCts Sets of thematiC stamps LJ Annual stamp packs Li Stamp yearbooks IJ Ii Combined coin and stamp produCts Ii LJ IJ Foreign stamps and philatelic produCts IJ LJ Envelopes with original stamps LJ L1 PhiIateIic accessories 11 LJ Catalogues of postal payment indicia LJ Other (please specify):  _________________% 4 Yes No 12 Do you buy foreign stamps to reseil them in your country? 12.1 If so, please indicate with which countries you cooperate: 1 Neighbouring countries Countries that form part of restricted unions of which you are a member Other countries If not, please indicate the reasons: 13 Do you have official philatelic organizations in your country? If so, please specify how many:__________________________________________________ 14 Are special issues produced for philatelic organizations? LJ Li 15 Does a philatelic subscription exist in your country? LJ Li 16 If so, how many subscribers do you have?______________________________________ 17 Do you have a database of your regufar customers? 18 Do you send information to these customers via e-mail? D Yes LJ No Not applicable 19 Please indicate domestic and international market share of your sales: Ii Domestic market: Quantity of stamps printed Turnover J International market: Quantity of stamps printed Turnover 20 Do you issue permanently valid stamps (‘forever stamps”)? If so, please indicate the postal tariffs that ‘forever stamps” correspond to and the numbers produced: 21 Do your new projects take account of environmental concerns (choice of paper, mk, printer, etc.)?  5 II. Stamp issue policy Yes No 22 Does your organization issue stamps itself? LJ LJ 22.1 lf not, does it work with an agent? lf so, please indicate which agent: lf not, how do you operate? 23 lf you work with an agent, which part(s) of your philatelic activities do you subcontract to the agent? LJ lssuing programme I Manufacture of postage stamps and philatelic products IJ Marketing LJ Sales 24 Dc you have joint issues with other countries? Li LJ If so, please specify how many issues per year: between and 25 Do you issue promotional stamps? If so, please specify the numbers produced: 26 Do you issue stamps related to major international events or themes? III. Printing policy 27 What proportion of annual issues are printed using the following processes? Offset Photogravure % lntaglio % Typographic printing % Combination printing % Other % lf other, please specify:  ______________________________________________ 6 Yes No 28 Do you think it is necessary to issue souvenir products with every new stamp issue? 29 What percentage of your annual issues consist of miniature sheets of one or more stamps? L1 Lessthan 10% J Between 10 and 20% LJ Between 20 and 50% Ii Over5O% IV. Communication and publication 30 Do you publish a magazine on philately? lf so, please specify: Title Frequency of publication Number of copies Number of subscribers 31 Are electronic versions of your philatelic publications available? J Yes UNo U Not applicable 32 Do you use social networks? lf so, please specify: Please also specify the number of members/followers: 33 Do you participate in international or national philatelic or muiti-sector exhibitions for collectors? U Yes, in philatelic exhibitions U Yes, in multi-sector exhibitions UNo lf so, do sales of philatelic products: U generate a profit? U generate neither a profit nor a Ioss? U Iead to a loss?  7 Yes No 34 What are the main benefits of international or nationai phiiatelic exhibitions? J Financiai Brand image Experience shared with other operators IJ Professional contacts with phiiatelic industry partners i Other (piease specify): 35 Which exhibitions do you pian to attend in 2023 and 2024? V. Postage stamp catalogues 36 Do you issue your own postage stamp cataiogue? LJ Li 36.1 f so, is the catalogue issued: Li Annuaiiy? Li As a publication covering issues from several years? if not, do you pian to issue a catalogue in the near future? 37 Are one or more nationai commerciai postage stamp cataiogues issued in your country! territory? 38 Please provide the tities of the three main postage stamp cataiogues used by the majority of collectors in your country/territory: 39 is there a catalogue of postal payment indicia? 40 Are electronic versions of your philatelic publications availabie? I Yes Ii No Li Not applicabie 41 Do you think these cataiogues are updated regulariy enough?  8 VI. Combating illegallcounterfeitlabusive productions Yes No 42 Does your organization face illegal postage stamp issues? Li 43 Do you have information on iIIega issues in your country? LJ J If so, please specify: 44 Does your organization face counterfeit postage stamp issues? 45 Do you have information on counterfeit issues in your country? Li f so, please specify: 46 Does your country’s legislation allow for legal action in case of forgery of postage stamps? 47 Do you think your organization faces a probiem with abusive issues (issuing of too many stamps, Ieading to saturation of the market)? L:I 47.1 If so, do you think this situation is profitable to your organization? 48 Have you noticed any market saturation owing to these abusive issues? L:I 49 If you are working with an agent, does your agent earn more money than your organi zation from these abusive issues? 50 To combat fraud, does your organization use any of the following? LJ Special paper Li Special mk LJ Special printing LJ Security perforation If so, please specify: 51 Does your organization work with a printer that guarantees the security of stamps? If so, specify which one:  9 Yes No 52 Do you think ali these security features are effective in combating fraud? Please explain: LJ 53 Are your staff trained to detect ilegal stamps? I LJ VII. Market trends 54 Over the iast four years, your turnover from the sale of philateiic products has: LJ increased D Remained stable Decreased 55 Over the Iast four years, your turnover from online sales has: increased I Remained stable Decreased 56 Did the COVID-19 pandemic have an impact on your sales? 56.1 if so, was the impact: LJ Positive i Negative Please explain your answer: 57 Did you notice any behaviourai change among your customers/subscribers owing to the COVID-19 pandemic? 57.1 lf so, was the impact: LJ Positive IJ Negative Please expiain your answer:  _________________________(national ___________________________(in 10 Yes No 58 How many postage stamps did you produce and put on sale in: 2019: 2020: 2021: 2022: 59 How many stamps did you remove from sale and destroy in: 2019: 2020: 2021: 2022: 60 In your estimation, how much damage is caused by fraudulent activities each year (iliegal issues, counterfeit products)? currency) USD) 61 Does an ‘eiectronic stamp” exist in your country? 61 1 lf not, do you pian to introduce electronic stamps in your country? Piease expiain your answer: 62 What is your opin ion of eiectronic stamps? LJ They are a positive new product for phiiately LJ They are a negative new product for phiiateiy LJ They do not change anything for phiiateiy 63 Do you have any other comments about phiiateiy? Thank you for taking the time to compiete this questionnaire.