WHO Regional Office for Europe workshop
Addressing the mental health needs of refugees arriving from Ukraine in Poland and
other receiving countries
Proposed dates: 20–21 October 2022
Workshop format and topic
This event, to be held in Warsaw, Poland, under the aegis of the WHO Regional Office for
Europe Mental Health Coalition, will be a one-and-a-half day thematic subregional event
focusing on the mental health needs of refugees and third-country nationals arriving from
Ukraine in neighbouring countries and strengthening country capacities. The programme will
consist of interactive sessions in a workshop style and require in-person participation. There
will be an emphasis on sharing lessons learned and country experiences from the current
responses in Poland and other receiving countries. The working language will be English.
Background
Millions of people who have been forcibly displaced since the onset of the war in Ukraine are
experiencing enormous stress and uncertainty. Over 7 million refugees have fled to
neighbouring countries and beyond. Millions more are displaced within the country's borders
Among those crossing the border, the latest estimates are that approximately 1.35 million
registered refugees are currently seeking temporary protection in Poland (1).
Receiving countries are reporting a need for tailored mental health and psychosocial support
services for refugees and third-country nationals as they arrive from Ukraine. The mental health
and psychosocial well-being of these individuals – largely women and children – has been, in
many cases, profoundly affected by their experiences of a wide range of traumatic and life-
threatening events (2).
Experiencing armed conflicts, war, displacement and family separation, and witnessing
atrocities and other life-threatening events, can have immense and often long-lasting negative
consequences for mental health.
1
Detail and context
Mental health and psychosocial support
Providing mental health and psychosocial support (MHPSS) requires actions that address all
phases of migration. In the acute phase, most people will experience significant distress, such
as feelings of anxiety, sadness, despair and hopelessness; difficulty sleeping; fatigue; and
irritability. These are natural reactions and will for most people improve over time. As the
conflict is prolonged, the risk of developing post-traumatic stress disorder increases. Further
problems can arise during safe passage or in humanitarian settings, such as relapse of pre-
existing conditions (including psychotic and mood disorders or alcohol and substance use);
anxiety or stress about basic needs being met; and the undermining of community support
structures, which can prevent traditional ways of coping from being used. 1
Before the crisis, Ukraine had a higher prevalence of major depressive disorders compared with
the rest of eastern Europe (3.4% compared with 2.9%), and the prevalence of alcohol use
disorders was much higher (6.0% compared with 1.5% globally). The national health system was
committed to addressing this urgent need and, through the Special Initiative for Mental Health,
WHO has been supporting integration of mental health into primary care through training and
the launch of community mental health teams (3).
However, under the current circumstances, people's mental health and psychosocial well-being
are severely affected by exposure to life-threatening events; displacement; interrupted family
and social connections; loss of homes and livelihoods; lack of access to health, education and
social services; and fear and anxiety about the future of those who remain in conflict areas. This
has generated a massive need for effective mental health and psychosocial support services for
those arriving in all neighbouring countries (4). In June 2022 it was estimated that 42 million
people were experiencing enormous stress and uncertainty, with many witnessing violence and
millions forcibly displaced. Over 16 000 people with moderate to severe mental health
conditions faced shortages of essential medicines (4).
Poland, as the country receiving the largest group of people fleeing from Ukraine, has
successfully established targeted interventions to meet the needs of people seeking refuge
since March 2022. In cooperation with United Nations agencies, 27 803 people were counselled
through nine Blue Dot Hubs (including two in Warsaw and two in Krakow) that assist with
queries concerning access to health and medical services, transport, financial support,
protection, social services, child protection services and MHPSS. Additionally, the country is
offering those with an assigned national identification number (PESEL) access to free
psychological support arranged by the municipalities and funded by the state (5).
1
New resource for WHO spokespeople and communications officers: Mental Health and Psychosocial Support
(MHPSS) response in Ukraine and neighbouring countries, internal TPs and information for spokespeople.
2
WHO's response
The WHO Regional Office for Europe is supporting countries to address the immediate health
needs. Experts were deployed within days of the war to Ukraine and the surrounding countries
to begin the complex process of coordinating mental health and psychosocial support, such as
informing arriving refugees with pre-existing mental health conditions of where to get help –
whether it be psychotropic medication or counselling. Further, WHO is making MHPSS
resources available, supporting MHPSS coordination and providing surge support of MHPSS
experts. WHO is closely collaborating with other United Nations agencies in neighbouring
countries, to inter alia deploy trained psychosocial mobile teams that are linguistically and
culturally capable of serving vulnerable refugees. WHO is supporting the provision of
psychological first aid, individual psychosocial counselling, group sessions and social
counselling, as well as community engagement activities (6). Specific examples include the
support of an integrated service centre in Bucharest (Romania) providing awareness-raising
activities on mental health services; the development of a geo-mapping exercise of MHPSS
services in Czechia; and awareness campaigns around this year's World Refugee Day on 20 June
to draw attention to the importance of making mental health and psychological services
available to refugees.
Workshop purpose and thematic areas
The purpose of the meeting is to strengthen country capacities to address mental health needs
of refugees arriving from Ukraine in neighbouring countries. It will give room to determine best
practice examples, shared challenges and opportunities as well as points for action within the
following thematic areas:
Thematic area 1. Evidence on mental health needs and current responses
Present best-practice examples and lessons learned from Poland (share latest evidence
gathered by the MHPSS Technical Working Group).
Present evidence on the mental health needs of refugees arriving from Ukraine and
share latest epidemiological data (such as Statistics Poland's pilot data collection).
Determine challenges in addressing the mental health needs of refugees arriving from
Ukraine in the current emergency situation.
Thematic area 2. Strengthening the MHPSS response and country capacities
3
Discuss key steps for the MHPSS response including well-functioning coordination
mechanisms and connecting relevant MHPSS response actors, understanding mental
health needs and sharing available resources.
Discuss successful approaches and strategies in addressing mental health needs of
arriving refugees, strengthening the MHPSS response and building capacity, establishing
and scaling up MHPSS in the current context of the emergency, integrating MHPSS
services in programming and continuing support for refugees with pre-existing mental
health conditions.
Make MHPSS resources available to Member States and disseminate a wide range of
country resources from WHO and other stakeholders.
Share lessons learned from other contexts, approaches and programmatic advice from
neighbouring countries addressing similar issues.
Participants
Approximately 20–30 participants are envisaged to take part in the workshop.
The workshop will be designed for representatives from Member States that neighbour Ukraine
and Member States hosting the largest numbers of refugees arriving from Ukraine. In addition,
other relevant stakeholders will be invited:
three or four mental health and migration experts from civil society and
international organizations, including close partners such as the European Union,
IOM and UNHCR; and
representatives of WHO country offices working on and coordinating mental health
responses, potentially one MHPSS worker working in the direct response.
4
Proposed workshop structure
Day 1
9–10 am Setting the scene: presentation of latest evidence and testimony from MHPSS
workers
o 10 am–12 pm Strengthening capacities: group work on country responses,
challenges, needs and solutions with groups of five (each group consisting of
country representatives, one migration and one mental health expert)
12–1 pm Lunch break
1–-2 pm Presentation of group work results
2–4.30 pm Country presentations: effective interventions and strategies and sharing of
experiences and lessons learned (20 minutes per country plus 10 minutes Q&A)
Day 2
9–11:30 am Country presentations, continued
11:30 am–12 pm Looking forward: concrete actions to strengthen MHPSS responses and
capacities (closing plenary)
12 pm Networking lunch
5
Key messages
People's mental health and psychosocial well-being are severely affected by
exposure to life-threatening events; displacement; interrupted family and social
connections; loss of homes and livelihoods; lack of access to health, education and
social services; and fear and anxiety about the futures of those who remain in
conflict areas. This generates a massive need for effective mental health and
psychosocial support services for these people as they arrive in all neighbouring
countries.
The needs of people with pre-existing mental health conditions should be
considered as they are at risk of relapse or deterioration, given the added stressors
and often limited access to their prescribed psychotropic medications. Those who
are in psychiatric hospitals or other institutions are particularly vulnerable.
Children are doubly impacted: they are not only exposed to life-threatening
situations and disrupted routines but are also vulnerable to the suffering of
caregivers. Highly distressing experiences influence children's psychological well-
being, often resulting in significant behavioural and emotional problems.
MHPSS is an umbrella term for mental health and psychosocial interventions that
includes any support that people receive to protect and promote their well-being
and prevent and treat mental health conditions. MHPSS also includes support for
people with mental health conditions. It is important that people taking medication
for mental health conditions can continue with their treatment. A MHPSS response
helps to facilitate that as far as it is possible.2
MHPSS in neighbouring countries
A resource kit, Mental Health and Psychosocial Support: Humanitarian Response in
Ukraine and Neighbouring Countries, has been created by the Inter-Agency Standing
Committee Reference Group on Mental Health and Psychosocial Support in
Emergency Settings. The resources are available in English, Hungarian, Latvian,
Lithuanian, Polish, Romanian, Russian, Slovakian and Ukrainian (7). This resource kit
contains key evidence-informed tools developed to coordinate, communicate and
deliver MHPSS in humanitarian crises. These tools can be used by everyone involved
in the humanitarian response.
The resource kit should be promoted as widely as possible.
2
New resource for WHO spokespeople and communications officers: Mental Health and Psychosocial Support
(MHPSS) response in Ukraine and neighbouring countries, internal TPs and information for spokespeople.
6
Community engagement is essential in the development and implementation of all
MHPSS strategies.
There is no one-size-fits-all solution to MHPSS, which is why local communities must
be involved from the beginning to tailor the activities to the local context.
The effectiveness of any MHPSS intervention is limited if people's basic protection
needs are not ensured – providing access to safety, security and services that meet
essential physical needs (e.g. food, water and first aid) must be done first.
Provision of these services can support mental health and psychosocial needs by
involving community networks and strengthening local social supports.
References
1. Operational data portal: Ukraine refugee situation [online database]. Geneva: United
Nations High Commissioner for Refugees; 2022
(https://data.unhcr.org/en/situations/ukraine, accessed 7 September 2022).
2. Ukraine situation flash update #27. Geneva: United Nations High Commissioner for
Refugees 2022 (https://data.unhcr.org/en/documents/details/95150, accessed
1 September 2022).
3. Ukraine WHO special initiative for mental health situational assessment. Geneva: World
Health Organization; 2020 (https://cdn.who.int/media/docs/default-source/mental-
health/who-special-initiative-country-report---ukraine---2020.pdf?sfvrsn=ad137e9_4,
accessed 1 September 2022).
4. War in Ukraine: situation report from WHO Ukraine Country Office. Issue No. 10, 15 June
2022. Copenhagen: WHO Regional Office for Europe; 2022 (httcx, accessed 1 September
2022).
5. Poland: MHPSS Technical Working Group meeting minutes, July 2022. Geneva: United
Nations High Commissioner for Refugees; 2022
(https://data.unhcr.org/en/documents/details/94747, accessed 1 September 2022).
6. IOM regional Ukraine response, situation report 21, 10 June 2022. Geneva: International
Organization for Migration; 2022 (https://www.iom.int/sitreps/iom-regional-ukraine-
response-situation-report-21-10-june-2022, accessed 1 September 2022).
7. Mental health and psychosocial support, humanitarian response in Ukraine and
neighbouring countries. Geneva: Inter-Agency Standing Committee; 2022
(https://interagencystandingcommittee.org/iasc-reference-group-mental-health-and-
psychosocial-support-emergency-settings/mental-health-and-psychosocial-support-
humanitarian-response-ukraine-and-neighbouring-countries, accessed 1 September
2022).)
7
Date: 19 September 2022
WORLD HEALTH ORGANIZATION
ORGANISATION MONDIALE DE LA SANTÉ
WELTGESUNDHEITSORGANISATION
ВСЕМИРНАЯ ОРГАНИЗАЦИЯ ЗДРАВООХРАНЕНИЯ Ms Elen Ohov
Adviser
REGIONAL OFFICE FOR EUROPE
BUREAU RÉGIONAL DE L’EUROPE European Union Affairs and International Co-
REGIONALBÜRO FÜR EUROPA operation Department
ЕВРОПЕЙСКОЕ РЕГИОНАЛЬНОЕ БЮРО
Ministry of Social Affairs
Head office: Suur-Ameerika 1
UN City, Marmorvej 51, Tallinn 10122
DK-2100 Copenhagen Ø, Denmark
Tel.: +45 45 33 70 00; Fax: +45 45 33 70 01 Estonia
Email:
[email protected]
Website: http://www.euro.who.int
Dear Ms Ohov,
Invitation to WHO/Europe workshop: Addressing the mental health needs of refugees arriving
from Ukraine in Poland and other receiving countries
It is with great pleasure that I invite a representative from the Ministry to the WHO/Europe workshop
on addressing the mental health needs of refugees arriving from Ukraine, which is to take place on 20-
21 October 2022 in Warsaw, Poland.
The meeting, co-hosted by the Ministry of Health of Poland, will bring together representatives of
Ministries of Health and public health institutes, representatives of civil society and the refugee and
migrant community, international organizations as well as representatives from WHO African and
Eastern Mediterranean regions. The aim of the workshop is to strengthen country capacities to address
mental health needs of refugees arriving from Ukraine in neighbouring countries. I hope that this
meeting will provide an opportunity to determine together good practices, and potential solutions,
strategies and interventions to be used in countries.
The workshop will be held over one-and-half days using interactive sessions with in-person
participation. The event is tailored to senior staff at management levels and heads of departments
working in the field of mental health and/or involved directly in the refugee response. For more
details, I enclose a draft concept note for the event. The working language will be English.
I look forward to your nomination of a representative of the Ministry of Health or a partner
government institution responsible for the mental health response in your country by email to
[email protected]. Please note that the cost of one participant from your country would be covered by
WHO/Europe.
Sincerely yours,
Gundo Weiler
Director
Country Support, Emergency Preparedness and Response
Attached:
Concept Note
UN City, Marmorvej 51 Tel.: +45 45 33 70 00 Email:
[email protected]
DK-2100 Copenhagen Ø Fax: +45 45 33 70 01 Website: http://www.euro.who.int
Denmark
Copy for information to:
Ms Triin Uusberg, Head, European Union Affairs and International Co-operation Department, Ministry of Social Affairs
Suur-Ameerika 1, Tallinn 10129, Estonia
H.E. Ms Katrin Saarsalu-Layachi, Ambassador Extraordinary and Plenipotentiary, Permanent Representative, Permanent Mission of the
Republic of Estonia to the United Nations Office and other international organizations in Geneva, Chemin du Petit-Saconnex 28A
Genève CH-1209, Switzerland
H.E. Mr William Mart Laanemäe, Ambassador Extraordinary and Plenipotentiary, Embassy of the Republic of Estonia, Frederiksgade
19, 4th floor, Copenhagen K 1265, Denmark
Ms Kristina Köhler, Liaison Officer, WHO Country Office, Estonia, Paldiski Road 8, Tallinn 10617, Estonia
–2–
Saatja: MELKI, Simona <
[email protected]>
Saadetud: 20.09.2022 19:03
Adressaat: Elen Ohov <
[email protected]>
Koopia: Triin Uusberg <
[email protected]>; SM Info <
[email protected]>; Ms K.
Saarsalu-Layachi <
[email protected]>; <
[email protected]>;
<
[email protected]>; <
[email protected]>;
<
[email protected]>; KÖHLER, Kristina <
[email protected]>
Teema: Letter of invitation from Dr Gundo Aurel Weiler, Director,
Division for Country Support, Emergency Preparedness and Response, WHO
Regional Office for Europe
Dear Ms Ohov,
On behalf of Dr Gundo Aurel Weiler, Director, Division for Country
Support, Emergency Preparedness and Response, WHO Regional Office for
Europe, please find a letter of invitation and concept note to a workshop
on addressing the mental health needs of refugees arriving from Ukraine
in Poland and other receiving countries.
Sincerely yours,
Ms Simona Melki
Country Implementation Support for Impact Unit
Division of Country Support, Emergency Preparedness and Response (CSE)
World Health Organization ¦¢Regional Office for Europe
UN City - Marmorvej 51 - 2100 Copenhagen ¨ª, Denmark
Phone: ¦¢