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L 49/30 EN Official Journal of the European Union 17.2.2007 COMMISSION DECISION of 15 February 2007 on reserving the national numbering range beginning with ‘116’ for harmonised numbers for harmonised services of social value (notified under document number C(2007) 249) (Text with EEA relevance) (2007/116/EC) THE COMMISSION OF THE EUROPEAN COMMUNITIES, (4) It is necessary to attach conditions closely related to controlling the nature of the service provided to ensure that the harmonised numbers are used for the provision of the particular type of service covered by the Decision. Having regard to the Treaty establishing the European Community, (5) It may be necessary that specific conditions are attached Having regard to the Directive 2002/21/EC of the European to the right of use for a specific harmonised number, for Parliament and of the Council of 7 March 2002 on a example, that the associated service should be provided common regulatory framework for electronic communications 24 hours a day and 7 days a week. networks and services (the Framework Directive) (1), and in particular Article 10(4) thereof, (6) In accordance with the Framework Directive, national Whereas: regulatory authorities are responsible for the management of national numbering plans and for controlling the assignment of national numbering resources to specific undertakings. In accordance with (1) It is desirable for citizens of the Member States, including Article 6 and Article 10 of Directive 2002/20/EC travellers and disabled users, to be able to reach certain of the European Parliament and of the Council of services that have a social value by using the same recog- 7 March 2002 on the authorisation of electronic nisable numbers in all Member States. At present there is communications networks and services (Authorisation a patchwork of numbering and dialling schemes in the Directive) (2), conditions may be attached to the use of Member States and no common numbering scheme is in numbers and penalties may be applied in case of non operation to reserve the same telephone numbers for compliance with those conditions. such services in the Community. Community action is therefore required for that purpose. (7) The list of specific numbers in the numbering range (2) The harmonisation of numbering resources is necessary beginning with ‘116’ should be regularly updated in to allow these services provided in different Member accordance with the procedure in Article 22(3) of the States to be accessed by end-users using the same Framework Directive. Member States should make number. The combination ‘same number — same known the existence of such numbers in a manner that service’ will ensure that a specific service in which ever is accessible to all interested parties, for example, via their Member State it is provided is always associated with a websites. specific number within the Community. This will provide the service with a pan-European identity to the benefit of the European citizen who will know that the same number dialled will give access to the same type of (8) The Commission will consider revision or further adap- service in different Member States. This measure will tation of the present Decision in the light of experience encourage pan-European services to develop. gained, based on reports provided to the Commission by the Member States, in particular whether a specific service for which a number has been reserved has (3) In order to reflect the social function of the services in developed on a pan-European basis. question, the harmonised numbers should be freephone numbers, without this meaning that operators would be obliged to carry calls to 116 numbers at their own expense. The freephone nature of the numbers is (9) The measures provided for in this Decision are in therefore an essential component of the harmonisation accordance with the opinion of the Communications being carried out. Committee, (1) OJ L 108, 24.4.2002, p. 33. (2) OJ L 108, 24.4.2002, p. 21. 17.2.2007 EN Official Journal of the European Union L 49/31 HAS ADOPTED THIS DECISION: (a) the service provides information, or assistance, or a reporting tool to citizens, or any combination thereof; Article 1 (b) the service is open to all citizens without any requirement Subject matter and scope of prior registration; The numbering range beginning with ‘116’ shall be reserved in national numbering plans for harmonised numbers for harmonised services of social value. (c) the service is not time-limited; (d) there is no payment, or payment commitment as a pre- The specific numbers within this numbering range and the requisite to use the service; services for which each number is reserved are listed in the Annex. (e) the following activities are excluded during a call: adver- tisement, entertainment, marketing and selling, using the call for the future selling of commercial services. Article 2 Harmonised service of social value ‘Harmonised service of social value’ is a service meeting a In addition, Member States shall attach specific conditions to common description to be accessed by individuals via a the right of use of harmonised numbers as set out in the Annex. freephone number, which is potentially of value to visitors from other countries and which answers a specific social need, in particular which contributes to the well-being or Article 5 safety of citizens, or particular groups of citizens, or helps citizens in difficulty. Assignment of harmonised numbers 1. Member States shall take all necessary measures to ensure that as from the 31 August 2007 the competent National Article 3 Regulatory Authority can assign the numbers referred to in the Annex. Reservation of specific numbers within the ‘116’ numbering range Member States shall ensure that: 2. The listing of a specific number and the associated harmonised service of social value does not carry an obligation for Member States to ensure that the service in question is provided within their territory. (a) numbers listed in the Annex are used only for the services for which they have been reserved; 3. Once a number has been listed in the Annex, Member States shall make known at national level that the specific number is available for the provision of the associated (b) numbers within the ‘116’ numbering range that are not harmonised service of social value, and that applications for listed in the Annex are not used; the rights of use for this specific number may be submitted. 4. Member States shall ensure that a register of all (c) the number 116112 is neither assigned nor used for any harmonised numbers, with their associated harmonised service. services of social value, available in their territory is maintained. The register shall be easily accessible to the public. Article 4 Article 6 Conditions attached to the right of use for harmonised numbers Monitoring Member States shall attach the following conditions to the right Member States shall report periodically to the Commission on of use of harmonised numbers for the provision of harmonised the actual use of numbers listed in the Annex for the provision services of social value: of the related services within their territory. L 49/32 EN Official Journal of the European Union 17.2.2007 Article 7 Addressees This Decision is addressed to the Member States. Done at Brussels, 15 February 2007. For the Commission Viviane REDING Member of the Commission 17.2.2007 EN Official Journal of the European Union L 49/33 ANNEX List of reserved numbers to harmonised services of social value Specific conditions attached to the Number Service for which this number is reserved right of use for this number 116000 Hotlines for missing children Annex 2 Model declaration of interest from organisations for candidate harmonised numbers for services of social value I, the undersigned, as representative of ORGANISATION, declare an interest to provide services under a 116 number described as follows (nature of service, schedule (24/7/part time), call charging scheme, indication of funding). ………….……………………………………………………………………………………… Concerning the provision of such service at present, ☐ a similar service is currently not provided by my organisation ☐ a similar service is currently provided by my organisation ☐ a similar service is currently provided by my organisation only partially , with the following derogations: ………………………………………………………………………………………………… I confirm that of the organisation agrees to fulfil the conditions attached to the right of use for harmonised numbers laid down in Article 4 of Decision 2007/116/EC, if the number will be assigned to it: ☐ The service is open to all citizens without any requirement of prior registration; The service is not time-limited: ☐ T he service is continuously available (i.e. 24 hours a day, 7 days a week, nation-wide). ☐ The service is not available continuously, but information is provided on availability during periods of unavailability. ☐ There is no payment, or payment commitment as a pre-requisite to use the service; ☐ The following activities are excluded during a call: advertisement, entertainment, marketing and selling, using the call for the future selling of commercial service ☐ I acknowledge that this declaration does not reserve any rights in the course of the assignment procedure.